Business & Forecasting Analyst

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 142 million registered learners as of December 31, 2023. Coursera partners with over 325 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021. Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns. We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. Job Overview: We are seeking a strategic, data-driven, and agile Business & Forecasting Analyst to join the Content Strategy team to accurately predict content performance -- both for internal and external purposes. In this role, you will develop forecasting methodologies and drive forecasting processes for all content types. You’ll create financial models to measure and predict ROI for existing and new content from our University Partners, Industry Partners, and individual Subject Matter experts, and set up tools and systems to regularly report on performance and sourcing progress.  This person must have proven experience with forecasting, requirements gathering, financial modeling, data analysis,  data reporting & visualization, and storytelling. You’re comfortable leading complex operational processes, act efficiently to innovate and improve, and are a rapid & creative problem solver. You will work closely together with cross-functional teams, across Enterprise, Degrees and Certificates, as well as Partnerships, Services, Business Ops, and your own peers in Content Strategy. You will partner with the segment and portfolio managers on financial planning. Communication, stakeholder management across complex work-streams, and being a real team player are a must-have skills.   Responsibilities: Develop forecasting methodologies and drive forecasting processes for all product lines, from short form content to degrees, gather requirements from stakeholders to inform the forecast and analysis Develop and draw insights from content performance tracking systems, performance dashboards, report out on root causes of discrepancies versus plan Financial modeling to measure and predict ROI for existing and new content Create multi-year pro formas to estimate ROI and partner with finance during budget planning Basic Qualifications: 4+ years of experience with relevant tools including Advanced Excel/Google sheets, Power BI, Looker/Tableau, Salesforce Bachelor's degree  Demonstrated history in data analysis/visualization, forecasting & financial modeling, requirements gathering, stakeholder management and cross-functional collaboration Possesses analytical, critical and strategic thinking, and extensive problem-solving skills Preferred Qualifications: MBA preferred Excellent written and verbal communication skills, strong presentation skills Experience with and knowledge of Python (esp with forecasting) & SQL a big plus Experience with EdTech and/or higher education strategy a plus Experience working with Salesforce preferred If this opportunity interests you, you might like these courses on Coursera: Tableau Business Analysis Process Course Google Business Intelligence Certificate Compensation:  Coursera offers competitive pay and equitable compensation practices. Our job titles may span more than one career level. The targeted hiring base salary range for this role is between $105,000 and   $131,000. The actual base pay is dependent upon many factors, including but not limited to: prior work experiences, training/education, transferable skills, business needs, and geographical location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for variable pay, equity, and benefits. #LI-NM1 Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.   If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.   For California Candidates, please review our CCPA Applicant Notice here. For our Global Candidates, please review our GDPR Recruitment Notice here.   #LI-Remote