GDC - Global Deal Coordinator

GDC - Global Deal CoordinatorDescription -Job SummaryThis role is responsible for executing strategic plans to improve and optimize business processes and capabilities. Global Deal Coordinator (GDC) is accountable for Global / End to End invoicing coordination, ensuring invoicing is performed on time and interacting with the customer on all invoicing related topics (PO, device consumption, invoice dispatch, customer approvals).ResponsibilitiesCoordinates invoicing activities e2e at account level (from fleet tracking to implementation, actual invoicing, and potential dispute resolution).Works with customer to enable invoicing (follow-up on any missing information)Manage disputes on invoicing, ensuring correct and timely resolution.Resolve customer escalated issues and internal issues and proactively follow-up on high complexity topics for resolution.Ensure delivering to business expectations based on the signed SOW.Facilitate customers reviews and ad hoc calls.Collaborates with Pursuit during solution design to understand service deliverable and requirements to provide single operational opinion and operational risk handling.Coordinate related fleet activities (change orders, early terminations) across multiple operating towers for documents creation and system implementationEnsures that all processes and capabilities are aligned with the strategic objectives and adapt to changing business needs.Education & Experience RecommendedBachelor Degree in business/financial or related fieldsTypically, 3-4 years’ experience in the industry, Channel environment, Program management, Consumer and / or CommercialExperience in customer facing abilities, including strong organization and communication.Good understanding on financials (revenue tracking, missing billing management and write off resolution)Knowledge & SkillsFluent EnglishBusiness acumenAble to understand global business processes and identify impact of changeStrong communication and influencing skills;Positive can-do attitude; Customer centric approachOut of the box thinking – able to find solutionsExcellent teamwork skillsGood presentation skills, at ease with presenting project status to higher management.MS OfficeReporting tool /Data managementAnalytics skillsJob -Sales OperationsSchedule -Full timeShift -No shift premium (Romania)Travel -Relocation -EEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.