Job Summary:WHAT THIS ROLE WILL DO:Support the production manager by providing agreed hospitality and superior customer service to visiting artists / talent / clients and crews.Work with Venue Leadership and Artist Services to create unique experiences for artists that visit our venue.Respond to talent's concerns/complaints regarding dressing rooms/family and friends rooms or service backstage and assist production to correct errors or resolve complaints with a friendly, positive attitudeWork with production manager, runners, and catering to provide overall maximum experience for BOH.Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival.Ensure all traces of previous occupants are removed and room is clean.WHAT YOU WILL BRING:2-5 years high volume experience in Hospitality/Live Nation Events/Live Entertainment Events.Open availability for Weekends, Nights, and Non-Show Day Events/Office Hours.Strong communication and customer service skills.Online research skills and ability to plan ahead is a plus.Transportation in order to retrieve anything the artist may require that we do not carry on site.Working environment is fast-pacedPosition requires extended periods of prolonged standing and working on your feetMust be able to lift or move up to 25 lbs using proper lifting techniques
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