Senior Manager, Business Analysts

Who are we?Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.  A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.  Senior Manager, Business AnalystsJob SummaryEquinix is on a transformational journey to meet our future needs as a growing and evolving platform company.  Reporting into the Transformation (TrO) Operations team, the Senior Manager of Process for Transformation Initiatives will play a key role in driving Equinix’s transformation.  The role will be a customer-focused self-starter with outstanding problem-solving skills and will be proactive, resourceful, and skilled at developing and implementing creative process-centric solutions to business challenges.  We are seeking a business savvy, enthusiastic, and results-oriented professional with highly effective execution and communication skills and proven experience managing multiple projects to completion.  This role also includes hands-on execution of general tasks to support overall program success beyond process-specific duties. The successful candidate will be comfortable and able to deliver high quality solutions and deliverables in a highly dynamic, complex, and high-paced environment.ResponsibilitiesProvide process and programmatic support on a variety of projects across the TrOAnalyze current state: Understand deficiencies with current processes and associated root causes Design the future state: Partner with cross functional teams to design, pilot, and implement fit-for-purpose future state processes based on business objectives and requirements, Develop, analyze, and propose options that achieve objectives, balancing effort, cost, impact, and speed and Perform gap analysis  Create roadmaps and roll-out plans: Work with project teams to design an implementation approach and support roll-out Implementation: Support the implementation and change management to embed and ensure adoption of new processes Stakeholder management: Perform stakeholder analysis, ensure appropriate stakeholder engagement and buy-in and Resolve stakeholder issues, escalating as needed Change management: Drive change readiness and impact analysis, supporting the planning and execution of communications, and championing the changes Support Agile delivery:  Assist teams with rapid delivery of incremental value to stakeholders, leveraging experience with Agile and Scrum methodologies and backlog prioritization Use best practices: Determine and apply appropriate methodologies, tools, and best practices for analysis, solutioning, and deploymentQualifications10+ years leading cross-functional end-to-end process redesign, transformation, and improvement initiatives Bachelor’s degree Fluency in translating business objectives and insights into optimal process design and user storiesDemonstrated ability to translate lean, six sigma and process improvement tools and methodologies into simple, practical action Success at leading cross-functional workshops and alignment events Demonstrated success influencing senior leadership decision making, facilitating problem solving, and mediating conflict Demonstrated ability to take ownership of work, work autonomously with minimal oversight, and be proactive with communications and task prioritization Strong business acumen Strong analytical skills, with the ability to use data to drive insights and actionAble to collaborate and influence cross functionallyEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.