Key ResponsibilitiesEstablish positive and productive working relationships with the Sales teams and other key stakeholdersAssist Sales with pricing SaaS transactions and deal structuring/pricing; CRM and CPQ data entry and management for some pricing pointsShepherd Sales through Commercial Desk processes including BY's internal business approval process, facilitating business approvals for discounts, payment terms and interpreting the Blue Yonder Approval MatrixDocument obtained deal approvals and other documentation as neededDetermine bookings value for standard deals and apply bookings value adjustments in Salesforce as needed to ensure accuracyTriage incoming requests for team through Outlook and SalesforceDocument/maintain internal team process and policy materialsHave a working understanding of the end-to-end quote-to-cash processStay up-to-date on company processes, products, and new releasesProvide high level customer service to internal and external customersAd hoc projects and duties as assignedDesired Skills/Attributes for SuccessHelpful customer service mindsetCan-do, positive and team-oriented attitude; healthy sense of humor is a plusAttention to detail and accuracyExcellent analytical, problem-solving, and research skillsAbility to function independently as well as within a team effectively and efficientlyHighly organized and flexible with the ability to prioritize and work effectively on multiple tasks in a demanding, fast-paced environmentExcellent written and oral communication skillsAbility to quickly adapt in a changing environment, including learning tools and processesWillingness to be flexible with working hours, especially at quarter ends and around year-end holidays, if neededExperience modelling in Excel (e.g. Pivots, conditional formulas, etc)Experience working in a CRM system, especially SalesforceExperience working in a software or SaaS company is a plusExperience with CPQ systems is a plusExperience working with software and/or SaaS contracts is a plus-------------------------------------------The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes: Comprehensive Medical, Dental and Vision 401K with Matching Flexible Time Off Corporate Fitness Program Wellbeing Days A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much moreAt Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.Our ValuesIf you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core ValuesDiversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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