Deal Desk Analyst

Ready to be a Titan?Our Revenue Operations team inspires the entire company forward by diving into the details of how we acquire, support, and grow customers every day. We are a tight-knit crew that provides recommendations and insights on the full customer journey, from Marketing to Customer Success. We all have a shared passion for helping small businesses take their business to the next level in an efficient and strategic way.We are seeking a dynamic and detail-oriented professional to join our team as an Analyst, Deal Desk. In this role, you will be responsible for collaborating with sales teams to structure and negotiate deals that align with the company's financial and business objectives. The successful candidate will play a key role in driving revenue growth while safeguarding contractual compliance and mitigating risks. This role reports directly to the Sr. Manager, Deal Desk.What you'll do:Accountable for continuous review of deal progression and partnering cross-functionally to ensure optimal deal cycle times and flawless execution in the Closed Won processLead the contract drafting process, generating standard documents and working with Legal and Finance to help account teams respond to customer feedback, including managing ‘redline’ changes leading up to customer acceptanceEnsure efficient execution of deals through standard workflow process on an ongoing basisReview proposed sales and professional services quotes, provide feedback, ensure compliance with published sales and business policies, and route approval or escalate quotes as needed based on policy and business judgmentPartner cross-functionally and serve as key liaison & escalation point for sales, customer adoption, customer success, and other deal related topicsManage any required sales contract amendments and addendums, including Renewals.Manage the end of month audit of SFDC CPQ quotes and opportunities to ensure proper booking treatment.What you'll need:1+ year(s) of relevant experience in similar role (e.g., Deal Desk, Order Management, Sales Ops) within a SaaS company, requiredExperience with Salesforce, DocuSign, CPQ/CLM software, requiredProficiency in Google Suite/Microsoft Office, requiredBS/BA in Business Administration, Finance, or a related field, recommendedASC 606 knowledge, preferredStrong understanding of the Tech Industry, Deal Desk, Finance, Sales OperationsExceptional analytical and problem-solving skillsEffective communication and collaboration skillsProven ability to work in a fast-paced, dynamic environmentAbility to operate independently as well as part of a team Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.