The Third-Party Engagement process is a rapidly growing area at eBay, and this role will be responsible for delivering high quality IT services and solutions supporting several business teams in the Legal and Compliance space!We are looking for a person with strong business acumen and technical experience with solid understanding of business process and systems around Contract Management and Risk Management! Must have solid presentation skills and team leadership capabilities, empathize with customer business drivers and challenges and be able to translate them into scalable technology solutions with the best ROI. Must have superb communication and relationship building skills, who can quickly and easily understand complex processes and problems, document requirements, then work together with both business partners and IT to manage the implementation of solutions. Someone who can take ownership to create and lead the delivery of systems and advise on budget requirements, including clear breakdowns. As a trusted advisor, this person will also give guidance on standard processes, prioritization, and other business insight when appropriate. The role is positioned to not simply resolve existing issues but shape the future of Contracts and Risk Management by improvement to both internal processes but also eBay’s bottom line. This person will be the technical delivery manager for this area and must have a core technical background in the key systems below.Technologies: Third Party API’s, SaaS solutions (Icertis and Aravo), SharePoint, Jira, Plus (Salesforce, Ariba, SAP)Services: Web services, SSO, AD, SSL Certificate UpgradesDatabases: SQL Server, Oracle, MS-AccessMethodologies: Iterative, Waterfall, AgileResponsibilities include:Overseeing and managing Third Party Engagement Projects, enhancements, and issues. Identify potential risk & mitigate against them. Assess the impact of rollout on existing systems and agree on changes with senior partnersOversight of all system changes, including configuration, SaaS solution upgrades, certificate upgrades, Workflow/Rules, Surveys, templates, attributes etc. for Icertis and Aravo applicationsLeads technical discussion with interface teams and infrastructure teams to ensure planned approach and solutions meet quality expectations (published standards and obtained requiredsignoffsPartners with all project team members (Technology, Business Partners) to interpret and refine the functional and technical (system and infrastructure) requirements in alignment with the scope of the project, the expected timeline and quality objectives for various Legal systemsCoordinates with required parties and ensures completion of required documentation for a project such as Business requirements document (BRD), Detailed Requirements Document (DRD), etc.Develops and iterates the required project work, such as Technical Design Document (TDD)/Data schemas, Integration flow diagrams, Test cases and Production Handoff Document (PHD) etc. and get necessary approvalsLeads technical issue investigation and resolution during testing phase (system integration testing, regression testing, performance testing, user acceptance testing)Ensures project solution is in alignment with ITSS standards and best practices (e.g., architecture guidelines, development standards, InfoSec requirements, SSO guidelines, Privacy Risk Assessments etc.)Maintains project documentation in project repository (SharePoint) to reflect current updates and maintain UpToDate documentationComprehensively reports on project work’ status to provide insight to overall progress to the partnersProactively identifies, manages, resolves and/or calls out external dependencies and technology risks and issues to the responsible ManagerProvides or facilitates domain expertise to assess the impact of proposed CRs (Change Requests) on the project work you're doing and involve the right teams for resolution (e.g., involve Architecture team, Infrastructure, and Interface Team to determine impact of CRs)Communicates to Release/Change Management the scope, dependencies, and impact/risk to the production environment for the release coordinationCollaborate with the Security team to ensure all the work are meeting Infosec guidelines and standardsAble to write quick scripts to solve any technical problemsWork with vendors to resolve technical issues with vendor hosted systems (i.e. Icertis and Aravo)Works with the IT Risk & Resiliency team to maintain Business continuity & Tech recovery plans and implement annual DR (Disaster Recovery) exercises for the applications in scopeQuick learner of technologies and provide recommendations to our business partners. Research and evaluate new and emerging technologiesRecommended experience:Bachelor’s degree in IT Management, Computer Science, Engineering or related field or equivalent work experienceCombination of 10+ years of relevant professional experience in TechnologyTrack record of strong performance in current and past rolesTechnical and configuration experience with SaaS Solutions solution’s such as Icertis Contract Life Cycle and Aravo Risk ManagementExperience and expertise in creating workflow, surveys, queries, reports, integrations within the Aravo solutionExperience and expertise in configuration within the Icertis solutionHandling customization, user acceptance testing and process validationProject management, multi-functional leadershipExperience with large scale software implementation, including project management and operational deliveryKnowledge/exposure to managing requirements for interfaces and knowledge of network firewall rulesAbility to multitask in a fast paced and results oriented environment delivering dedication and service excellenceAbility to thrive in an environment that at times may have ambiguity and constant changeGood interpersonal skills and a proven track record to partner effectively with teams across the organizationKnowledge and full understanding of the life cycle of Procure to Pay. (plus)Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. 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