At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the team and the role: eBay is looking for an experienced consumer insights professional with strong consultation background that will help generate insights and drive actions to directly impact eBay’s Automotive business globally. If you are passionate about championing the voice of the consumer to the forefront of decision making and have a passion for the automotive world, this is your dream job. This role reports to the Global Consumer Insights Director, Global Markets and Regulatory.What you will accomplish: Ability to create strong research briefs for internal and external research partners that sharply articulates the business question and research needs.Expertise in designing, planning, and conducting qualitative and quantitative research and deep knowledge of when to use what methodology to arrive to the most actionable insights.Cull and analyze data from interviews, focus groups or other qualitative or quantitative research.Build compelling insights from completed research and analysis. Author executive-level reports and make informed recommendations to key partners and influencers that lead to action.Build strong relationships with a diverse set of cross-functional business partners to understand their challenges and priorities, define research roadmap, and drive actions through insight delivery.Become an indispensable thought partner.Be a business leader who brings relevant insights to guide decision-making. Bring a point of view, provide clarity and put the customer voice in context, connecting the dots and inspiring action.This position will require:Deep curiosity for understanding of eBay’s business priorities and how they translate into research needs to guide decision making.Expertise in the latest research design techniques.Strong analytical and strategic competence. Ability to distill practical insights from consumer data to deliver clear action-driving recommendations for eBay’s Parts and Accessories senior business teams in the US, DE and UK: cannot stop at the “what” but need to be able to clearly articulate the “so what” from research.Collaborative attitude that allows candidate to work across a global organization to build a plan, get alignment, and execute it.Ability to operate independently and build out new programs, frameworks and best practice approaches. Expertise in working efficiently and effectively in a highly matrixed organization.Bachelor’s Degree in market research, statistics, economics or related field highly desirable.Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
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