Job Requisition ID #24WD76425Responsibilities: Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming. Champion and execute a holistic and actionable platform vision and strategy for the team. Conceptualizing and driving platform and capability vision and strategy across pre‐sales and post‐sales customer needs for customer assistance, blurring the lines between our digital self‐service and human service engagements to create a cohesive and delightful end‐to‐end experience. Define and drive this vision into product strategy and actionable platform and product development roadmaps. Lead a dedicated set of cross‐functional scrum teams to deliver platform capabilities and customer experiences in an agile, iterative development environment. Manage, develop, and hire a team of Product Managers who can successfully own and drive delivery of portions of the overall vision. Balance a long term vision and big picture thinking with guidance and support of work currently in flight and ensure that today's projects inform the vision for the future and vice versa. Demonstrate collaborative leadership with peers across multiple business units that have customer‐facing teams that deliver the human portions of the engagement, partner to holistically prioritize, and transform the customer experience. Partner with our analytics team to comprehensively measure customer and business outcomes and digital product effectiveness to inform prioritization efforts. Socialize our strategy, where necessary making the business cases for investment. Stay on top of global industry trends in digital self‐service and benchmark team’s services against comparable companies, incorporating new ideas into your team’s roadmap on a recurring basis. In partnership with architecture, data science and engineering teams, evaluate emerging technologies for accelerating our automation of customer service into self‐service with AI. Promote a culture of rapid iteration based on insights gleaned from customer research, analytics and ongoing experimentation. Understand our customers and their needs for assistance through data, research, feedback, and internal partnerships and deliver empowering capabilities and self‐service experiences that meet their needs. Think Platform and deliver scalable, modular solutions that can support our customers’ needs and can be delivered in an extensible and repeatable way and adopted into our broad Autodesk portfolio of products and services. Launch iteratively, on time, and in scope and know how and when to make and communicate smart tradeoffs in this type of agile environment. Work with executive leadership to set expectations and manage risks, dependencies, and tradeoffs within complex project delivery. Must be available to work on projects at various, unanticipated sites throughout the United States. Telecommuting is permitted.Minimum Requirements:Bachelor’s degree in Computer Science, Engineering or related field followed by seven (7) years of progressive, post-baccalaureate experience in the job offered or in a Senior Manager/Product Management-related occupation.Must be available to work on projects at various, unanticipated sites throughout the United States. Telecommuting is permitted.Special Requirements: Position requires at least seven (7) years of experience in each of the following skills:1. Develop coherent digital product vision, strategy and execution across a portfolio of customer-facing digital services impacting multiple divisions of business.2. Drive cross-functional partnership, strategic alignment & prioritization in a highly-matrixed organization. Gain confidence and buy-in from CXO and VP level stakeholders across the organization on vision, strategy and prioritization decisions for your product portfolio. Negotiate difficult tradeoffs or additional funding for the team as appropriate. 3. Practice & coach data-driven measures of prioritization that help deliver customer and business value at scale in your own team’s product roadmaps. Influence and lead cross-functionally to ensure this is adopted by other teams and organizations.4. Practice & coach strong agile fundamentals of product development and develop to best practice for backlog management, user story creation, and iterative, data-driven product evolution and experimentation.Position requires at least four (4) years of experience in each of the following skills:5. Supervise, manage, coach and develop experienced digital product managers with experiences ranging from early career up to experienced and senior professionals.Position requires at least three (3) years of experience in each of the following skills:6. Provide thought leadership for leveraging AI/NLP to deliver rich, modern, scalable digital experiences using commercial off-the-shelf solutions as well as bespoke models.Learn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!BenefitsFrom health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/Salary transparencySalary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $274,206 - $305,000/year. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Equal Employment Opportunity At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.Diversity & BelongingWe take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belongingAre you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).Job code RV015#LI-DNIAt Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.
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