Job Summary:Who are we? As the world’s leading live entertainment company, we are privileged to work with artists to bring their creativity to life on stages around the world. Whether it’s two hours at a packed club, or an entire weekend of sets at a festival, a live show does more than entertain. It can uplift, inspire, and create a memory that lasts a lifetime. Bringing 40,000 shows and 100+ festivals to life and selling 500 million tickets per year is a massive undertaking, made possible by our 44,000 employees worldwide. These events make it possible to build partnerships and connect over 900 brands with the 86 million fans that attend Live Nation events each year. For additional information, visit www.livenationentertainment.com. Who are you? We are seeking a qualified individual for a Ticketing Coordinator position. This detail-oriented position requires excellent organizational skills, professional interaction with management personnel, internal staff, vendors, and clients of all levels. An ability to work efficiently, accurately, and effectively under pressure in this very fast paced office and the ability to complete and prioritize tasks in a timely manner is essential. Role & Responsibilities: Build and manage ticketing events for Live Nation Eastern Canada promoted events.Liaise with Ticketmaster and venue box offices with regards to the structure, pricing, onsale programming, management, and execution of events.Perform event ticketing management duties on-site at venues on day of show.Send event settlement reports as required to event production management as well as finance department.Communicate regularly and assist internal departments and external event personnel with any ticketing needs and concerns.Receive, maintain, and process ticket orders, both paid and comp, to completion.Distribute any required ticket requests for internal staff, clients, and media. Monitor ticketing supplies and equipment as well as report and follow up on any ticketing repair issues.Attend all relevant meetings, functions, and discussions.Perform any administrative duties as required and assigned by the Senior Ticketing Manager.Requirements: Bachelor’s degree from an accredited university or comparable work experience.Previous experience and knowledge of ticket administration.Knowledge of ticketing software, specifically Ticketmaster Host and TM1, is a strong asset.Strong knowledge of box office or similar operations.Exceptional written, oral, and electronic communication skillsExcellent administrative and computer skills (Word, Excel, Outlook).Ability to prioritize, organize, problem solve, follow-up, and communicate.Must be able to work under pressure to meet strict deadlines.Ability to work as part of a team and independently with minimal supervision.Available to work evenings and weekends as required.A positive, winning approach, incorporating integrity, confidentiality, and discretion.We thank all applicants for their interest, however, only those chosen for an interview will be contacted. Applicants for employment in Canada must possess work authorization which does not require sponsorship by the employer for a visa. Physical Requirements/Work Environment Sitting for extended periods of time at a computer station or work desk; stands and walks throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels. Employment Equity Live Nation Canada strongly supports equal employment opportunity for all applicants regardless of race, colour, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs. Hiring Practices The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms. This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management.
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