Billing Analyst - AppleCare Finance

Summary Posted: Feb 28, 2024 Role Number: 200540111 The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it. Imagine what you could do here. As a Billing Analyst in AppleCare Finance organization, you will take ownership of end-to-end AppleCare billing process from compiling transactions by billing period and partner account to creating invoices and sending invoices to AppleCare partners. You will be responsible for supporting partner billing, solve billing issues, and implementing/ accommodating new billing processes. Key Qualifications Key Qualifications 3+ years of billing experience Good MS Excel skills & experience with Tableau, SQL and financial/ billing systems a plus Attention to detail and problem solving. Cross-functional partnership and collaboration skills Ability to take ownership and learn things quickly. Thrive in a fast-paced, rapidly changing, ambiguous environment Description Description AppleCare Finance (Billing team) is looking for a highly motivated individual for AppleCare billing process team. This is an excellent opportunity that entails the following responsibilities: - Be the billing point of contact for all the AppleCare billing related items - Gather all transactions by billing period & partner account - Compute amount owed by partner based on billing rule unique per partner - Send summary billing amount with individual transactions to AppleCare partners and seek internal/ partners’ approvals to proceed with the billing - Create Invoice documents and send to partner - Review invoices to ensure billing accuracy and reconcile invoices to resolve any discrepancies - Maintain and update billing process documentation Education & Experience Education & Experience Bachelor’s degree or equivalent experience in Business Administration / Information Technology Additional Requirements Additional Requirements