Sr. Manager, Sales Operations

The GitLab  DevSecOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies  with 2,000+ team members and  values  that foster a culture where people embrace the belief that everyone can contribute. Learn more about  Life at GitLab . Responsibilities Lead and manage the Global Territory Operations team through annual fiscal year planning to ensure that accounts are carved and reassigned to territories leveraging Salesforce Enterprise Territory Management (ETM) on time and with a high degree of accuracy at fiscal year launch Cross-functional collaboration with Sales Strategy and sales overlay teams (Customer Success, Partner Sales, Renewals, Solutions Architects, etc) on annual planning activities to ensure alignment with sales territories Lead GitLab’s Salesforce data enrichment strategy by choosing and procuring the right data enrichment vendors to ensure global data accuracy on Salesforce accounts Automate and maintain accurate Salesforce account hierarchies by leveraging applicable tools and data sources Promote and manage data quality by establishing a data management process to monitor, verify, maintain and govern Salesforce account data, including leading the Salesforce Data Governance Committee Manage team performance and support individual team member growth and development Requirements Experience managing individual contributor’s performance Self-starter and effective at cross-functional collaboration Proficient experience in strategic thinking Strong knowledge of third party data providers (ZoomInfo, Dun & Bradstreet, etc) that integrate with Salesforce Strong knowledge and experience in Salesforce hierarchy management and automation Proficient in Microsoft Excel and managing complex modeling and spreadsheets SQL Query skills to create, retrieve and maintain data from relational databases Highly organized with strong tactical experience and attention to detail Strong analytical and problem-solving skills with the ability to prioritize multiple tasks Strong interpersonal skills SaaS and B2B experience preferred Interest in GitLab, and open source software You share our values and work in accordance with those values. Hiring Process Applicants for this position can expect the hiring process to follow the order below. Please keep in mind that applicants can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our  team page . Selected candidates will be invited to schedule a 30min  screening call  with one of our Global Recruiters Next, candidates will be invited to schedule a first interview with the Hiring Manager Next, candidates will be invited to interview with 2-5 teammates There may be a final executive interview for any IC role, there will be an executive interview for any Manager level role. Additional details about our process can be found on our  hiring page . Compensation To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page. Additional details about our process can be found on our  hiring page .   Remote-Global The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Colorado/Washington pay range $92,400 — $178,200 USD California/Hawaii/New York/New Jersey pay range $92,400 — $198,000 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also  GitLab’s EEO Policy  and  EEO is the Law . If you have a disability or special need that requires  accommodation , please let us know during the  recruiting process .