Who are we?Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Lead Sales EngineerJob SummaryIn this role, you will be selling Equinix solutions to our enterprise global accounts. This person will be assisting others as the subject matter expert for the team.ResponsibilitiesTechnical Consulting and Sales SupportIdentifies customer’s business needs, challenges, and technical requirements and maps to Equinix solutionsUtilizes understanding of Equinix products and services to deliver pitch on Equinix solutionsAnalyzes situations and data on problems of moderate scope independentlyProvides full support for small to mid-size customer meetings and toursSolution Design and DeliverablesProvides technical solution design expertise to all assigned Sales account executivesExercises judgment to solve customer issues that are outside of standard procedures appropriatelySupports moderately complex RFI/P/Q preparation as requested by Sales RepresentativesDevelops all deliverables for the customer with minimal oversight from Sales Engineering Management and/or peersCustomer ServiceCommunicates with customers (internal and external) in a professional, friendly and effective manner, both verbally and in writingSupports pre-sales efforts for company products and servicesProvides technical support in sales presentations, customer meetings, trade shows, and other forums, including leading detailed technical data center toursAble to problem solve a variety of issues and execute solutionsBusiness and Market ExpertiseDemonstrates a full understanding of Equinix data center, Network, and Cloud products and servicesPossesses industry knowledge and familiarity with the competitive landscapeCollaboration / CommunicationWorks closely with sales teams in efforts to earn new business and maintain existing customer relationshipsCollaborates with internal teams to ensure smooth project transition from pre-sales to post-salesActive participant in cultivating positive culture on the teamDemonstrates strong presentation skillsLeadershipProvides feedback on various business opportunitiesQualifications7+ years customer facing experience in related industry preferredBachelor's degree or equivalent experience in computer science, engineering, IT or related field preferredChannel related technical Sales support and experience desirableExperience working on problems of diverse scope where analysis of data requires evaluation of identifiable factorsEquinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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