Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.What you’ll bring to the table You are keen on working in an international environment, consulting with Business Leaders, HR Business Partners, and any internal stakeholder to understand hiring objectives and execute proactive recruiting strategies to accomplish complex hiring initiatives. We are looking for someone with country and region expertise with a global perspective – although the role is in Hungary, we recruit worldwide. You will be functioning as the expert voice, adding value throughout the process and with knowledge on where to search and identify passive talent. You can take advantage of your prior experiences to be fluent in profiles, competitors, and the technology industry. Some details about what you will do Responsible for the execution of sourcing strategies with the ability to work in multiple business units as a strong and highly valued partner. Be prepared for the future by pipelining talent, utilizing evergreen requisitions, and reaching out to passive talent. Interact with Hiring Managers regularly, keeping them informed on progress and challenges. Meet established service levels (SLAs) to maintain excellent client value add and demonstrate strong recruiting standards and methods. Create a best-in-class candidate experience with high candidate survey results and positive hiring team feedback. Provides guidance and support on refining job descriptions to target and hire accurate profiles. Collaborate easily with HR/Finance Business Partners and Regional Talent Leads to provide information on market trends and salaries. Build active & passive candidate pipelines by using a variety of social sources. Work proactively with a passion for making strong hires and pulling talent over the line. Identify and qualify candidates via phone screens, video, and in-person interviews. Summarizes interview feedback with a professional submittal and recommends the next steps for candidates. Provide a strong pool of highly qualified and diverse candidates. Encourages employee referrals. Communicate with Hiring Managers to fully understand each and every vacancy in detail. Understands the power of socializing jobs and working to engage hiring teams in spreading the work and adding value to the process. Recognize Workday as our system of record and ensure it is used daily to follow all talent activity. Minimum Requirements: 6+ years of experience in technology with experience sourcing and recruiting highly passive candidates. Viewed as a strong partner by the Business Leaders. Proven experience educating, supporting, and influencing hiring managers regarding best practices in the recruiting process, interviewing, and selection. A strong presence on LinkedIn and various social media sites. Excellent SLA results with supporting data that demonstrates strong funnels and owning your desk. Established in the market and talent segments with a track record of attending local events and community-based networking events. Solid experience using prior Applicant Tracking Systems (ATS), complying with EEO processes, and maintaining complete candidate tracking information. Passionate about building diverse teams. Diplomacy and confidentiality are a must. Excellent communication skills, attention to detail, and ability to adapt to changing situations. Demonstrates they are agile and can adapt to changing business priorities. Ability to handle high volume and diverse requisition loads a fast-paced environment. Ability to discuss hiring activity utilizing ATS reports and share progress at any moment. Business English levelIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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