Data Privacy - Commercial Counsel

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.  We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Job Summary:As Data Privacy - Commercial Counsel in Genesys, you will play a crucial role in our Privacy Department. Reporting directly to the Chief Privacy Officer, your primary focus will be on transactional work, involving the negotiation of contracts and privacy terms with our diverse global customer base. This role requires a sharp legal mind, strong negotiation skills, and a deep understanding of privacy laws and regulations as they apply to cloud services.Key Responsibilities:Contract Negotiation and Management:Support the negotiation of contracts and privacy terms with customers, ensuring compliance with relevant laws and regulations.Review, draft, and advise on a variety of legal documents including service agreements, non-disclosure agreements, and privacy policies.Privacy Law Compliance:Stay abreast of developments in privacy law, particularly as they pertain to cloud computing and digital services.Collaborate with the Chief Privacy Officer to develop and implement privacy strategies and policies.Legal Advisory:Provide legal advice to various departments on matters related to privacy and data protection.Assist in the resolution of legal disputes or inquiries related to privacy issues.Stakeholder Engagement:Work closely with sales, marketing, and product teams to ensure that customer contracts align with company policies and legal requirements.Act as a point of contact for customer inquiries related to privacy terms and contracts.Risk Management:Identify and advise on potential legal risks related to privacy and propose mitigation strategies.Collaborate with the compliance team to ensure ongoing adherence to privacy laws and regulations.Qualifications:J.D. or equivalent legal degreeQualified as a lawyer in at least one European jurisdiction with a preference for Germany or the United Kingdom.Minimum of 3 years of experience in privacy law, preferably in a cloud services or technology environment.Strong understanding of global privacy laws, including GDPR, CCPA, and other relevant regulations.Excellent negotiation, communication, and drafting skills.Ability to work independently and collaboratively in a fast-paced environment.Ability to influence and work with diverse stakeholders in a cross-functional capacity.Fluent in English is essential. Fluency in Germany is a plus.If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.