ACS Quality 3LS Program ManagerDescription -This role is responsible for managing and leading a quality program to promote quality culture and drive quality improvements, identifying potential risks, and integrating new technologies into quality projects and programs. The role develops schedules, budgets, and resource plans, as well as manages project teams and activities to ensure adherence to established plans. The role communicates with stakeholders and collaborates with internal partners. The role emphasizes understanding project objectives, managing interdependencies, and fostering teamwork.ResponsibilitiesManages and leads a program involving multiple functions and project teams to promote quality culture and drive the quality improvement process for a product or service offering.Develops and directs development of schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program.Manages activities of supporting project teams and internal partners; ensures progress against established plan and makes determinations based on analysis of business information to alter or update schedule and resource allocation to meet product requirements and development schedule.Communicates program progress, escalations, and issue analysis to stakeholders; collaborates with management and internal development, manufacturing and service delivery partners to recommend and implement changes to product, processes, or business practices to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules.Identifies potential risks or issues with quality project implementations and proactively drives risk communication with internal and external stakeholders.Provides subject matter expertise to program stakeholders within the division to solve complex programs/issues.Collaborates with the quality project/program team members to understand lessons learned to ensure project and process improvements are captured from concept to launch.Drives innovation and integration of new technologies and quality initiatives into projects and activities in the organization.Provides guidance and mentoring to less-experienced staff members and contributes to their growth within the organization.Education & Experience RecommendedFour-year or Graduate Degree in Quality Management, Business Administration, Engineering, Computer Sciences, or any other related discipline or commensurate work experience or demonstrated competence.10 years of work experience, preferably in project and program management, quality, lean six sigma, or a related field.Preferred CertificationsProject Management Professional (PMP) CertificationLean Six Sigma CertificationQuality CertificationKnowledge & SkillsAgile MethodologyAutomationChange ManagementComputer ScienceContinuous Improvement ProcessJIRAKanban PrinciplesLean ManufacturingMilestones (Project Management)New Product DevelopmentProcess ImprovementProduct ManagementProject EngineeringProject ManagementProject PlanningProject SchedulesRisk ManagementScrum (Software Development)Software DevelopmentSprint PlanningCross-Org SkillsEffective CommunicationResults OrientationLearning AgilityDigital FluencyCustomer CentricityImpact & ScopeImpact's function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.ComplexityWorks on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.DisclaimerThis job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.Job -QualitySchedule -Full timeShift -No shift premium (United States of America)Travel -25%Relocation -NoEEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.
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