BT Developer

About Us Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge. At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact. Learn more at  diligent.com . Diligent is currently seeking a motivated and talented Junior\Intermediate BT Developer to join our dynamic Integration and Artificial Intelligence development team. As a key member of our organization, you will play a crucial role in designing and supporting integrations, along with contributing to our RAG, GPT models and other AI-related initiatives tailored for enterprise use cases. Proficiency in process and data analytics skills is essential for successful execution, given the substantial role of data in both Integrations and Artificial Intelligence. This position requires a strong commitment to self-learning and offers abundant opportunities for professional growth within a dynamic and forward-thinking company. As an integral part of our team, you will have end-to-end ownership of services, spanning from code development to deployment and monitoring. Your responsibilities will also include active participation in architecture discussions and regular demonstrations to the entire department. Your contribution will be pivotal to the success of our AI and integration projects, making this role both challenging and rewarding.   Key Responsibilities: Design and execute integration of data seamlessly into Diligent’s internal infrastructure, with a focus on scalability and efficiency. Proven experience with stakeholders to understand business requirements and integration needs. Design data mapping, transformation, and routing logic for efficient data flow. Strong understanding to closely work with cross-functional teams to design, development, and implement of RAG, GPT models, ensuring they align with specific enterprise needs such as document processing, knowledge extraction, and contextual understanding. Engage in self-directed learning to stay updated on the latest advancements in natural language processing and GPT architectures, applying this knowledge to enhance internal solutions. Optimize RAG through various data models, indexing and search techniques for performance and resource efficiency, ensuring they meet the high standards required for enterprise applications. Collaborate with business stakeholders to ensure a user-friendly experience on their internal applications, through data integration and AI capabilities. Actively participate in code reviews, provide constructive feedback, and adhere to coding standards and best practices. Take initiative in troubleshooting and debugging issues, ensuring timely resolutions. Participate in documentation efforts and engage with fellow team members to cultivate a collaborative learning environment. Required Experience/Skills: Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, or a related field. 3+ years of hands-on development experience, preferably within a SaaS company. Strong exposure to Integration Tools such as Boomi or Mulesoft. Familiarity with SOA/ESB/Message Queues/Serverless architectures. Proficiency in understanding SOAP and REST services, encompassing both XML and JSON message formats. Intermediate programming skills, with a preference for Python, JS, React, and Typescript. Experience in developing on Vector-based databases (e.g., Pinecone, Chroma, Redis) and other search-optimized data stores. Proven ability to manage workload independently, taking personal responsibility for delivery, and demonstrating a commitment to self-improvement. Strong problem-solving, analytical capabilities, and troubleshooting skills required to effectively communicate what is required. Preferred but not essential: Demonstrated integration experience in various domains such as Lead to Cash (Customer engagement, billing, payment, invoicing), HR (Payroll, Benefits, Absence), and Finance (Accounting & General Ledger). Experience working in a cloud infrastructure, particularly AWS and SageMaker Knowledge of designing, creating, and managing release pipelines. Familiarity with Agile/SCRUM/Lean software development methodologies. Eagerness to learn new languages and frameworks. Familiarity with Source Code Control Systems (e.g., Git/GitHub). Understanding of functional programming techniques. Test-Driven Development experience. What Diligent Offers You   Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people.  Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.  Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.    We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.