Manager, Bioinformatics Sales Specialists

What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.Position Summary: The Manager, Bioinformatics Sales Specialists will be responsible for leading and managing the AMEA informatics specialist team, which leverage deep informatics/software/bioinformatics expertise and product knowledge into compelling positioning, competitive and selling strategies.   The goal is to promote rapid adoption of lllumina solutions resulting in increased sales success by providing segment and technical knowledge into sales opportunities. The Manager, Bioinformatics Sales Specialists will develop key sales opportunities and build a community of satisfied customers by working with district sales personnel and marketing in both pre- and post-sales activities. Management responsibilities also include recruitment and driving performance management of the Bioinformatics Specialist team in AMEA.  Additional travel outside of the region may be required to support this goal.Position Responsibilities: Lead a team of Bioinformatics Sales Specialists within AMEATalent Acquisition activities which include identifying needs of the department, justification for budget to fill positions, coordinating with HR to market the position, review resumes, conduct interviews and identify and recommend a candidate as the potential hire, and employee orientation to the department and company.Talent Development activities which include developing training plans with employees to ensure they have the necessary expertise to successfully perform their jobs, provide ongoing guidance to employees, and career counseling to help employees develop and advance in their careersDetermine role expectations and accurately record the primary responsibilities, qualifications and termsPerformance Management activities include setting performance standards, ensuring employees have appropriate and realistic job goals, providing ongoing feedback about employees’ performance, conducting performance appraisals, including assessing how the employees have performed and how they can improve their performance, developing performance improvement plans if employees’ performance is not adequate and providing rewards for employee accomplishments.Ensure employees follow all applicable company policies and proceduresWork with the commercial team to set sales goals/quotas for the informatics team, regularly reviewing performance through sales opportunity management, forecasting and reporting.In collaboration with district sales and marketing teams, develop and execute strategic plans for winning new business, expanding market share, and building upon existing programs manifested by a qualified pipeline of opportunities.Regularly communicate updates to regional and global teams of regional informatics sales performance, trends and any issues in the software/informatics portfolio, competitor activities, or other issues emerging.Be a subject matter expert for Bioinformatics and software solutions and the voice of customer to regional management, global product management, marketing and market developmentHave a deep knowledge of Illumina’s products and the value to customersAdvise customers on technical aspects such as workflows, design, possible solutions, product positioning and competitor comparisons. Employs creative solutions to overcome barriersIdentify and interact with key opinion leaders and key customers to develop new sales opportunities and enable the current customer baseAssist, as time permits, with other activitiesPosition Requirements: Demonstrated ability to lead and manage teams or projects in a commercial environmentExtensive knowledge of Bioinformatics tools and software in relation to next generation sequencing and microarraysDemonstrated proactiveness in initiating and accomplishing tasksProven ability to lead and influence a broad spectrum of constituents (internal stake holders, external shareholders and key opinion leaders in the field) with divergent interests in order to create a defined and focused course of actionUses independent judgement in developing methods, techniques or evaluation criteria for obtaining resultsAbility to travel within AMEA to carry out primary responsibilities, must be willing to travel up to 40%All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.Preferred Experience/Education/Skills: Requires Bachelor’s, M.Sc. or higher in a bioinformatics or computer science related field or equivalent science degree with substantial bioinformatics component8+ years’ experience in a related environment, with 1-3 years of Management experienceExperience in reporting basic financial dataFluency in English desiredExperience in working in the asia pacific and/or middle/east Africa regionFamiliarity with the competitive landscape and trends in the NGS bioinformatics marketExcellent demonstrated communication (verbal and written) presentation and training skillsStrong negotiation skills and the ability to persuadeDemonstrated proactiveness in initiating and accomplishing tasksNetwork of established customer relationshipsBusiness and/or Sales experience#LI-HYBRID#illuminacareers​Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.