Job Summary:Company: Live NationDepartment: TicketingLocation: Farringdon, LondonReports to: VP TicketingWorking Hours: Full time, 40 hours per week plus evening/weekend working as requiredRole DescriptionTo maximise ticket sales and revenue by providing effective ticketing information and advice; and proactively managing inventory, ticket agents and allocations, as well as line managing members of the Event Ticketing team.What it’s like to work in the Team Our team is made up of a diverse group of individuals, but we all share the same passion for the events industry. We have a fun, approachable atmosphere within the team, which helps us build and maintain genuinely authentic and valuable relationships with our colleagues and clients alike. We are committed to supporting each other and working together to achieve wins as a team.What we can offer youLive Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The newly opened Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent. Who you areCompetencies / Skills / Knowledge / Experience Proven experience of live event ticketing gained in a promoter, ticket agent or venue environment up to and including stadium levelDemonstratrable ability to handle complex and large scale ticketing projects simultaneouslyPrior experience leading a team would be preferableDemonstrates leaderships qualities and proven relationship management capabilities with internal and external stakeholdersExcellent numeracy skills with exceptional attention to detail and proficiency in using Excel at intermediate or above levelExcellent literacy skills with a proven ability to communicate, both verbally and in writing, with colleagues up to Executive board-levelBehaviours The following attributes determine how the role will be carried out and are required to be a successProactive and demonstrates initiative, drive and commitment to achieve objectivesUses interpersonal skills to establish excellent rapport and working relationshipsSelf-motivated and takes ownership for personal and technical skills developmentWell organised, deadline focused and adept at prioritising workloadsCombines analytical thought with creativity to excel at problem-solvingWhat the role includesLiaise with promoters, venues, ticket agents and other stakeholders to advise on and manage the ticketing for Live Nation concerts including arena and stadium tours, festivals, and other events as requiredPrepare events for on-sale by confirming and configuring event details including: o manifests, seating plans, price structures; o marketing partner, artist / fan club, record label and other presales; o internal, VIP, ticket agent and other holds and allocations; and o booking fees, ticket stock and text.Administer events in EOS (our in-house event operating system), maximise ticket sales and revenue by monitoring and analysing sales to proactively manage inventory and allocations across ticket agentsProduce event sales forecasts, updates, charts, analyses, management information and other reports including final reconciliationsWork on-site at events as required; including weekends and evenings occasionally and overseeing and/or staffing Box Office operationsProcess internal ticket orders including artist management and label requests; raising invoice requisitions as appropriateLine manage event ticketing managers/ and or Executives; including performance reviews, coaching and day to day supportAssisting Directors with show allocation and team workloadAny other reasonable duties as directed by managementEqual OpportunitiesWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.The CompanyLive Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.comAPPLICATION DEADLINE: 25th February 2024. We reserve the right to close applications at any time. #LI-SL1
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