eCommerce Integrations Manager

Who We Are    Stylitics is the leading visual outfitting and styling solution for the world’s top retailers and brands. Our clients include Nike, Macy’s, Kohl’s, Revolve, Puma, Crate & Barrel, Bloomingdale’s, and dozens of others. Founded in 2011, Stylitics uses a powerful combination of algorithms, trend data, and stylist expertise to deliver millions of on-brand outfit recommendations daily across multiple channels such as e-commerce, email, advertising, stores, and social media. About 100 million shoppers use Stylitics content and technology on retail sites each month to find inspiration, discover new products and brands, and gain confidence in how to style their purchases. About the Role The Integrations Manager plays a pivotal role in Stylitics, shaping new clients' first impressions and ensuring strong partnerships with existing clients. As the clients' technical partner, you will guide them through every step of the product integration process, ensuring seamless data integrations into the Stylitics platform and delightful shopper experiences across key retail channels. A deep understanding of how javascript widgets are embedded in websites and communicate with back-end servers is crucial for success in this role. Your impact will be significant, as you help simplify a complex process and create an easy experience for clients while ensuring our technology is implemented and optimized for each client site. This is a client-facing role, and your efforts will be critical in ensuring that every new client feels supported and satisfied throughout their journey with us. You often represent the company and build the client's trust in our expertise across technology and styling. What You Will Do Educate end users and client stakeholders on the integration details and best practices across the Stylitics Product Suites and Platform Act as the technical liaison across all integration activities throughout the implementation effort, ensuring client engagement along the way Provide detailed technical guidance to client teams supporting their data transfer, development, and other technical integration responsibilities Be a client advocate ensuring every experience is positive and solutions-oriented  Communicate functionality and value of Stylitics products and systems to a variety of technical and non-technical audiences Architect data integration rules for new and existing clients Work with Account, Product, and Engineering teams to troubleshoot, escalate, communicate, and resolve integration issues and bugs  Assist in discovery conversations with clients to design solutions for use of our offerings in new use cases or technical ecosystems Provide frequent and meaningful information to management on the status of assigned tasks and project risks and issues Track client feedback and provide updates to Product and Engineering teams Create & maintain playbooks and FAQs for existing and new product integrations Assist with QA for new core platform products and feature enhancements Do everything you can to make it easy for our clients to launch quickly and painlessly Must-Have Qualifications 4-6 years of relevant job experience in a similar role in a SaaS or web company Solid understanding of data systems and data relationships with the ability to learn various data environments Ability to analyze and transform XML, JSON, and flat file data formats Demonstrated ability to determine and document technical requirements Strong understanding of web and mobile architecture Ability to make, read, and troubleshoot API and web service calls Experience using browser developer tools such as network tracking, element inspectors, etc. Attention to detail, strong critical thinking skills, and a passion for problem-solving Client-facing experience and excellent verbal and written communication skills Learn technical concepts quickly and communicate to both technical and non-technical stakeholders Be able to multitask and prioritize project tasks and tickets, and succeed within a fast-paced environment  Some experience analyzing, writing, and debugging code  Nice-to-Have Qualifications Bachelor’s degree from an accredited college or university strongly preferred Previous solutions consultant, computer engineer, or data analyst experience Experience developing with HTML / CSS / JavaScript / SQL Background in SaaS / E-commerce  Client management experience including tactical technical support eCommerce and product feed experience Awareness of Retail industry and technology trends Salary When we find the right person, we try to put our best foot forward with an offer that excites you and is fair on our end. We consider the skills and experience you bring, what similar jobs pay, and make sure there’s equal pay for equal work among those you’ll be working with. The compensation amount for this role is targeted at $100,000.00 - $135,000.00 USD annually. The final offer also takes into account other factors of a total compensation package, including what is market-based on the region. Please note that the range is being shared in good faith and is subject to modification based on changing market and business conditions. Our Benefits & Perks Vision and dental insurance options that are fully covered by us Medical plan coverage, with options that start at no cost to you   Competitive salary along with career planning for the future For this role, stock options in a company that is growing rapidly and successfully Commuter benefits program Company matched 401k plan to help plan for your future Generous paid time off policies Work events - both virtual and in person Access to Gympass - a company paid benefit giving you access to numerous physical and mental well being needs Working with fun, hardworking, nice people who are committed to making a difference Our Values Our values reflect what is important to us at Stylitics and serve as the foundation in which we do business. Each core value is best illustrated by actions and attitudes that each Stylitics team member practices. They define what working at Stylitics means and what our teams embody through their time here. We care deeply about delivering high quality work We work to be the best partners possible We get things done We believe the right team matters most We think like customers and act like owners We relish being pioneers Join Us We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. Equal Employment Opportunity has been and will continue to be, a fundamental principle at Stylitics where employment is based upon personal capabilities and qualifications without discrimination because of race, religion, color, gender, national origin, age, citizenship, ancestry, marital status, sexual orientation, gender identity and expression, pregnancy and related medical conditions, veteran status, genetic information, disability or any other reason prohibited by federal, state or local law. This applies to all policies and employment practices relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment.