Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Global Program Manager, Early-in-Career TalentAre you passionate and experienced in building a world class early career program?Would you like to work for an innovative, international, dynamic company? Do you have great ideas and want to see them put into action? This opportunity is for you!What This Role Is:Our Talent & Learning team is strategically focused on strengthening organizational capability and cultivating an engaged workforce to drive a performance driven culture, together with ensuring superior employee experience.To nurture and develop our talent pipeline, we want to structure global programs for early in career talents to join Genesys and build a career with us.We are looking for a Global Program Manager focusing on early-in-career talents to build our early in career programs ensuring we have the skills we need to deliver on our strategy and promoting our One Genesys Values.Within the Talent & Learning team, Talent Managers/Global Program Managers are responsible for driving best-in-class programs in the field of performance management, career development, leadership development, emerging talents. Key Responsibilities:End-to-End responsibility for Early-in-career Talents, from need analysis, strategy definition to building roadmap, designing, and executing corresponding programs.Provide thought leadership, expertise, and inspiration for your area of responsibility.Build trusting and effective partnership with other teams involved, namely Talent Acquisition, DEI, global and regional HRBP’s, People Analytics, LearningDesign initiatives that drive the right skills and behaviors, aligned to our One Genesys Culture & Values and fostering a growth mindset culture.Collaborate with our finance, people analytics team and executive leadership to help build workforce planning for early career talentLead and facilitate workshops, focus groups and internal empathy interviews to help listen, understand, and solve for difficult problems, align disparate viewpoints, and build effective solutions.Leverage data to generate talent insights to support executives in making effective people decisions.You’ll report to the Talent & Organizational Development Senior Director and will be supported in your projects by the broader T&L team.The role is US based (flexible or virtual, depending on location and preference) and includes strong collaboration and work with Central European Time zone where part of the team is based.What You’ll Bring to The Table:You will bring expertise, thought leadership, innovative ideas, and practices on early-in-career Talents to help build a leading-edge program to attract early in career talents.We are looking for you to have passion for building internal talent, be technically adept at your craft, and possess strong influencing skills to drive the right programs aligned to our culture and our strategy. You should be self-driven and have the capability and confidence to interface effectively with senior leaders, members of the HR team, and multiple stakeholders throughout the company driving the implementation of critical talent initiatives. You have demonstrated the ability to work and influence across the organization and lead project teams.Desired Skills and Experience:About 10 years of experience in Talent Management or Human Capital, relevant to the topicExperience with early in career programs is a must.Experience in fast-pace high-growth environment preferably in a global tech company, undergoing significant transformation, working across several time zones and cultures.Experience in partnering with finance, leaders and TA team for workforce and talent planningExperience in emerging talent programs and all related topics – DEI, Talent Acquisition, Learning, Career Development, Compensation, Onboarding, Employee Experience in a hybrid environmentExperience in designing and leading global programs, integrating diverse cultures and regional differences.Familiarity with HR systems/ATS/Talent/HCM (preferred Workday) and other collaboration toolsAbility to build relationship across all levels, including working directly with executivesStrong business and HR acumen, including problem solving, and critical thinking.Familiar with approaches and methodologies to generate talent insights through data, and design thinking#LI-RemoteCompensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $113,050.00 - $221,850.00Benefits:Medical, Dental, and Vision Insurance. Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatmentsMore details about our company benefits can be found at the following link: https://mygenesysbenefits.comIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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