Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Student Software Engineer – Genesys Cloud Multiple Openings** Please include an up-to-date CV and recent University grade sheet as part of your application for this role.We are looking for a software engineering student to join our development team. In this role, you will be part of a development team that designs and develops features and modules for our high performance, data intensive cloud solutions.You will work in a fast-paced, start-up culture, where our environment is one of continuous change, innovation and experimentation. You will work with established and cutting-edge technologies like Java, Kafka, Redis, JavaScript, and various AWS Services to build on our micro-service Cloud architecture. This position is a part time position (50%). Responsibilities:Design new software features through agile development practices such as chartering, story boarding, and regular stand-up meetings.Implement new features, work with support services to fix any issues found in the field and monitor platform components.Write unit and integration tests.See features through deployment into production.Participate in source code pull requests as a reviewer and author, staying open to constructive comments.Requirements:Outstanding Computer Science Student in their 3rd or 4th year with one year left for graduation.Excellent knowledge of object-oriented concepts and designPractical development knowledge of any of the following: Java, Python or C++.Understanding of the full web technology stack (for example, HTTP, cookies, REST, JSON, Ajax, ASP.NET) is a plusAble to work independently.The ideal candidate would also have experience with one or more of the following:JavaScript frameworks such as Angular/React/Vue.JS Amazon Web Services (Dynamo, S3, Lambda, SQS, SNS, etc.)Typescript / Python / Java Spring BootJenkins, Sumo, New Relic, or other deployment toolsReact/ReduxGitNodeTDD (test-driven development).We are looking for excellent people who are team players with excellent verbal and written communication skills in English. The work is challenging, creative and fast paced.If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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