IT Manager (Contract)

Coactive makes it easy to search, filter, and analyze visual content. Increasingly image and video data captures the content we watch, the products we buy, and the work we do, and already represents 80% of internet traffic. But rather than being an asset, visual content is often a tax or even a liability because it is so hard to work with and understand. Coactive solves this by bringing structure to unstructured data. Rather than spending months (or years) building complex infrastructure, data teams can unlock the value of their visual data in minutes to power use cases such as content understanding and moderation, search, and analytics. Coactive was founded by experts who shaped the fields of high-performance deep learning and data-centric AI. We have the scars from building and working with the first generation of modern machine learning systems at Google, Meta (formerly Facebook), Pinterest, eBay, Lyft, and other leading organizations. Through our decades of experience, we have developed a playbook to democratize the toughest parts of machine learning systems; no PhD required. In order to accomplish our goals, our team is seeking a dedicated and experienced IT Manager to join our team. In this role, you will hold the distinction of being Coactive's first full-time IT team member, presenting a unique opportunity to contribute to the company's growth in terms of personnel and technological advancements.   What you’ll do: Strategy: This role will aid in creating and implementing processes and technologies to uphold our IT infrastructure. This extends beyond routine operational upkeep, utilizing established frameworks and regulatory standards to lay the essential foundation for our corporate business infrastructure. Given the managerial nature of this role, you'll be able to lead the charge in crafting a mission and vision focused on scalability, while also actively providing hands-on support to the business. The responsibilities will extend to constructing based on NIST frameworks, encompassing essential aspects such as asset management, data security, and access management. This role will    Execution:  This role will involve spearheading the provision of scalable and robust solutions to the business: Planning: Developing and executing IT strategies aligned with organizational goals. Infrastructure Management: Supervising hardware, software, and network setup and maintenance. Onboarding/Offboarding Optimization: Streamlining employee setup and removal processes, including automation. Solutions Implementation: Upgrading and deploying IT solutions to meet business needs. Security Management: Enforcing security measures to protect IT systems and data. Monitoring and Maintenance: Regularly checking systems and conducting preventive maintenance. Vendor Management: Managing relationships with external vendors and ensuring service quality not limited to budgeting and asset management.  Troubleshooting and Support: Resolving technical issues and assisting users. Compliance: Ensuring IT operations comply with legal and industry regulations. Collaboration: This role requires collaboration with essential departments across the organization to collect stakeholder requirements and define the scope of vital projects. The capability to excel in a dynamic, swiftly evolving setting of rapid expansion is crucial.  What we look for: Bachelor's degree or equivalent practical experience. Extensive understanding of IT Systems.  6+ years of hands-on involvement as an IT support manager, or IT manager in start-up medium-sized environments Proficiency in practical network topology design, configuration, and issue resolution, along with a solid grasp of firewall best practices.  Preferred background in G-Suite management, Mac setup, and supervision, and experience in deploying and managing MDM solutions. Familiarity with cloud environments e.g. AWS, GCP, Azure, DevOps & SecOps experience is a plus. Outstanding written and verbal communication aptitude.  Familiarity with NIST controls. Understanding data privacy regulations and compliance prerequisites, e.g. SOC2.  What you can expect from us: This is a hybrid position based in San Jose, California, with three days in office. The estimated annual base salary for this position is between $150,000 - $180,000 .*  At Coactive, cash salary is only one part of our total compensation package. Other benefits for this position include, but are not limited to: Market-leading equity grants. 100% medical, dental, & vision coverage for you. Medical, dental, & vision partially covered for your dependents. Unlimited PTO. A workspace allowance. Social events ranging from book clubs, happy hours, and hiking to board game nights and games of Mario Kart. Further, you can expect a supportive work environment from us. We build products, but we develop people.  Join us in revolutionizing data-intensive workflows. If you thrive on creating resilient, scalable, and secure systems in a dynamic environment, your impact at Coactive AI will be truly meaningful. Apply now to be at the forefront of innovation and transformation with the Coactive AI team.   *Actual pay is dependent on an individual candidate’s professional background, experience, skills, and qualifications, as well as market demand and business demands. This pay range is subject to change and may be modified in the future. The salary, other compensation, and benefits information is accurate as of the date of this posting. We embrace and celebrate the diversity of our employees. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.