Enterprise Applications Engineer (CloudBlue)

The GitLab  DevSecOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies  with 2,000+ team members and  values  that foster a culture where people embrace the belief that everyone can contribute. Learn more about  Life at GitLab . An overview of this role Gitlab aims to make our products and services available to hyperscale and distribution channels like the AWS and GCP Marketplaces. Being seen in these channels allows for good visibility for those exploring within their preferred marketplaces. This also provides unified billing for those looking to streamline their operations. As an Applications Engineer focused on Hyperscale Markets, your role will be to help lead in the design and development of this integration, work with internal Gitlab teams and make sure we publish agreed-upon rates in marketplaces, implement and maintain the integration services to make sure we deliver Gitlab services to these marketplace channels. What you’ll do    Lead or participate in the design and development of complex software applications. Provide technical insights and recommendations to ensure that applications are scalable, maintainable, and aligned with the organization’s long-term goals. Investigate and resolve complex technical issues and system outages. Perform root cause analysis and implement preventive measures. Create and maintain comprehensive documentation of application architectures, configurations, and processes. Work closely with cross-functional teams, influencing decisions related to integrating other systems, data management, and overall system architecture. Normally receives no instructions on routine work or general instructions on new assignments. Acts in alignment with the GitLab communication framework. What you’ll bring  Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience. 0-2 years of experience in a system administration role, ideally with an enterprise SaaS software model. Hands-on entry-level administrator experience across a single platform such as Cloudblue, SalesForce, DocuSign CLM, Netsuite, Zuora Billing, Zuora Revenue, Coupa, Zip, Navan, Workday, ADP, eTrade, etc. Hyperscale Marketplace Integration Experience (Amazon Web Services, Google Cloud Platform). Ability to thrive in a fully remote organization. Be a self-starter, thrive in a fast-paced environment customer-centric, and have the interpersonal skills necessary to manage business and technology - relationships. Exceptional time management and prioritization skills, resilient under pressure. Exhibit strong security and confidentiality practices with systems that handle sensitive data.   About the team The Enterprise Applications team is responsible for GitLab’s critical business applications, including Salesforce, Zuora, Netsuite, and many others. This team will be an important part of GitLab’s ability to scale as an organization. This includes introducing new system features and capabilities while maintaining the existing production environment for scalability and compliance.    How GitLab will support you Benefits to support your health, finances, and well-being All remote , asynchronous work environment Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and development budget  Parental leave   Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.   Remote-Global Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also  GitLab’s EEO Policy  and  EEO is the Law . If you have a disability or special need that requires  accommodation , please let us know during the  recruiting process .