Get to know us: We’re FieldRoutes, a leading cloud-based and mobile SaaS provider in the pest control and lawn care industry. Recently acquired by ServiceTitan, the world's leading provider of software for the trades, our platform automates all aspects of field service operations for enterprise and small businesses, enabling them to accelerate growth, streamline operations, increase customer retention, and maximize revenue. When you join our team, you’ll be joining one of the fastest growing companies in the US with an award-winning culture that’s been celebrated by Inc. Magazine and Forbes. Trusted by over 1,700 field service companies across thousands of locations, our software helps clients manage upwards of a billion dollars in revenue. Our partnership with ServiceTitan will enable us to accelerate investment in our technology and people while maintaining our flexible startup culture. What You’ll Do: Support the GTM teams (especially Sales) with a high-performing SFDC instance and other appsBuild and maintain solutions in Sales and Service CloudOversee and ensure the creation of in-depth documentation to be used for test plans, use cases, system conceptual design, and the general accessibility of knowledgeSalesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reportsSandbox environment managementIdentify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experienceIdentify unused or underutilised platform featuresProactive system maintenance including Security Reviews, Release Updates, Health Check, and OptimizerUser support ticketsMonitor and improve user adoptionWhat You’ll Bring: Bachelor’s degree or equivalent combination of education and experienceSalesforce Administrator certification (ADM101) or equivalent competencySalesforce Advanced Administrator certification (Preferred)3+ years of experience with Salesforce.comExperience with change management and big project rolloutsExperience with process improvement and/or project managementExperience building and maintaining complex Salesforce Flow AutomationsWhere you’ll work:We have offices in Chesterfield in St. Louis County & McKinney, TX ; however, some local positions will be remote until the time is right to return to the office while other roles are more office-based. Fully remote employees will stay remote.Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
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