Manager, Consumer Services Category NA/LATAM

Company: HP
Company: HP
Location: Vancouver, Washington, United States of America
Commitment: Full time
Posted on: 2024-02-15 05:25
Manager, Consumer Services Category NA/LATAMDescription -HP is on a journey to continue to transform our business and drive growth across a number of key pillars. At the heart of that strategy is a focus on growing our Consumer Services and Solutions business. This business includes Instant Ink, Print as a Service, PC as a Service and Digital Services (Carepacks, Smartfriend, etc.). We have a strong value proposition in our Print and PS services business today and we continue to leverage learnings from across the portfolio to drive growth of the existing business and bring new services to market.The Consumer Subscriptions team is seeking a proven leader to manage our in-country market teams for Consumer Subscriptions in North America and Latin America. In this role you will collaborate daily with our Market leadership teams to develop plans to drive market and account-specific actions that deliver on subscriber, revenue and operating plan metrics. You will lead the Game Plan and Account Business Planning processes for your covered markets and work with key stakeholders to ensure that Consumer Services is adequately represented in end-to-end planning activities. In addition, you will lead a team of individuals who are accountable for the daily execution of growth plans and collaboration with key keyholders in Marketing, Sales, Category and Omnichannel.ResponsibilitiesResponsible for leading/managing marketing, operational and financial aspects of Consumer Subscriptions to enable us to deliver on our KPIs including enrollments. Manage existing business while evolving and scaling it as we grow our services portfolio.Develop short and mid-term plans to achieve market growth, revenue and operating profit goals including account-specific growth plans for strategic partners.Develop and lead team to support daily execution of marketing, operational and financial activities.Develop strategy in collaboration with Market sales team and leadership along with other key category stakeholders to position HP to grow the businessAttitude/BehaviourTeam player that is detail-oriented with excellent communication and project management skillsProven ability to influence and execute plans with multiple stakeholders in a cross-functional environment, including sales, category, marketing across multiple geographic markets.Outstanding business planning skills. Able to go from strategic thinking to detailed execution while always meeting deadlines across multiple projects at once.Proven leadership skills and ability to communicate at all levels in HP and channel partner organizations, from individual contributor through senior executives.A can do attitude is required with a GROWTH MINDSETEducation and Experience RequiredUniversity or bachelor’s degree. Advanced degree or MBA preferred.Typically 12+ years of experience, including people management experience.Demonstrated leadership ability, preferably in retail and/or online sales environments.Understanding of 4Ps and ability to build, adjust and drive a growth planUnderstanding of HP go-to-market and the role channel plays in HP’s successWorking knowledge of HP’s Print/Supplies business, PC Category business and Subscriptions business model required.Spanish language fluency a plusHP offers a comprehensive benefits package, including:Dental insuranceDisability insuranceEmployee assistance programFlexible scheduleFlexible spending accountHealth insuranceLife insurance Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The typical base pay range for this role across the U.S. is $177,100 -- $272,750 annually with additional opportunities for pay in the form of bonus and/or equity. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.Job -SalesSchedule -Full timeShift -No shift premium (United States of America)Travel -25%Relocation -Not SpecifiedEEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.
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