nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. Who is nCino? nCino is the worldwide leader in cloud banking for the financial services industry. Through its Bank Operating System, nCino leverages the power and security of the Salesforce platform to deliver a complete banking solution. Dedicated to transforming financial services through innovation, reputation and speed, nCino’s technology enables financial institutions of all sizes to expand market share, adapt to meet regulatory compliance, drive profitability and optimise operational transparency. Institutions using nCino’s Bank Operating System have a scalable and secure solution which can adapt to market changes, institutional restructuring and changing customer expectations. Why Work for nCino? nCino's mission is to transform financial services through innovation, reputation and speed. nCino has built a worldwide brand and reputation as one of the fastest growing FinTech companies by hiring the right people, exceeding expectations and being dedicated to customer success. If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino. To learn more about nCino’s award winning culture and why Forbes selected nCino as one of America's Most Promising Companies, visit our Culture/Careers webpage at: www.ncino.com/culture-careers. As a Project Manager you will be part of a high-performing professional services team focused on evaluating how the nCino product can best meet our Asia-Pacific clients’ needs and working with the Implementation Consultant to oversee the application of a seven-step implementation process with nCino bank and credit union customers. With deep knowledge of banking and nCino, you will be leading business led discussions and workshops on how nCino can transform the way nCino customers do business. Hence, you should be familiar with Australia and New Zealand banking regulations and governance (other APAC countries a bonus) and if you are fluent in additional language for APAC countries and Japan- that would be a huge bonus. ResponsibilitiesServe as the primary point of contact and the trusted advisor for the Customer and System Integrator (consulting partner) managementCoordinate and manage nCino’s cross-functional teams in the context of implementation projects: Solution Architects, Implementation Consultants, Integration Advisors, and SMEsExercise ownership of nCino’s ongoing planning and execution activities on implementation projectsLeverage a combination of consulting, project management, and functional/technical skills in ensuring the successful delivery, configuration and integration of the nCino solutionApply a deep understanding of Customer’s business process and requirements to advise on the configuration and customization options within the nCino/Salesforce architectureWork with nCino’s Product Managers to collect information on Customer use cases to continuously refine how nCino features may evolveAssist the nCino leadership with identification, planning, and execution of internal initiatives, including but not limited to: research and analysis of information acrossQualificationsRequired:Minimum of 6 years of previous financial industry experience; specifically, a commercial or small business lending background and familiarity of banking language and processes and a bachelor’s degree or a combination of experience & education, (deep consumer lending experience will also be considered)Exceptional communication skills and an innovative problem solving personalitySalesforce Administrator certification, or the ability to obtain within 6 months of employment Proven ability to interact and communicate with customers in a professional, positive and constructive way; comfortable with public speaking and leading a meetingOutcome focussed and self-directedAbility and motivation to learn quickly and independentlyStrong organisational skills and ability to prioritize daily tasks, projects and workload to deliver according to the project scheduleStrong analytical mindset; being able to observe a client’s current process and analyze how the nCino product will benefit themStrong leadership skills; previous managerial and project management experience preferredAbility to present and explain product and project specific information to diverse types of audiencesStrong ability to define and document business and functional requirements, business process maps ("As-Is/To be") flows and diagramsAbility to travel 50-75% of the timeFluent in EnglishAbility to work outside of standard business hours as necessaryFamiliar with local banking regulations and governance Desired:Experience with CRM systems such as Salesforce.com or systems built on relational databases a big plusExperience with agile and hybrid agile delivery methodologiesMulti-lingual fluency preferred If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino. nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com. Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.
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