Technical Writer

Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About the TeamInterested in helping develop high-quality documentation for a cutting-edge analytics platform? Enjoy a fast-paced, deadline-driven environment? Talk to us about an opportunity to create and deliver content in the Workday Analytics writing team, helping our customers analyze their integrated data in the secure Workday environment. As a technical writer on our team, you'll help our customers use Workday Analytics products effectively by creating clear, concise, task-based content targeted to professional and technical audiences. You'll be an advocate for the user, taking their point of view, and creating the content they need, both in documentation and the product itself.About the Role The ideal candidate is an outstanding writer with experience creating content for enterprise software targeted to professional and technical audiences, both administrators and end users.Work closely and proactively with product management, UX design/research,  engineering, and customer support to develop high-quality technical content.Write, edit, and publish content for multiple deliverables, including release publications, online help, user interface text, error messages, and release notes.Balance multiple projects, including projects beyond normal scope, and work as an integral contributor to the product team.Learn and test product functionality while writing documentation. Become an expert user and advocate for Workday’s customers. Speak up when you see a problem that prevents the product from being awesome.Educate product teams on our processes, requirements, and deadlines.Attend Agile (scrum) and team meetings and contribute to Information Development team projects.Be flexible to work with global teams in multiple time zones. About YouWe're looking for someone with excellent written, verbal, and interpersonal skills, and someone who is analytical with strong attention to detail, works efficiently in a lively environment, and loves learning about emerging technologies and industries, such as Machine Learning and AI. You don't wait for the information to come to you, you go out and get it. Basic QualificationsBachelor's degree and 4+ years of technical writing experience or equivalent. Proficient knowledge of DITA and XML authoring tools.Other Qualifications Knowledge or experience with creating documentation in an agile development environment.Experience implementing or working with enterprise software preferred.Proactive and able to work independently on multiple projects. Background in human resources, data analytics, or data visualization a plus.   Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!