Senior Manager, Learning and Development

About Opendoor Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. We have assembled a dedicated team with diverse backgrounds to support more than 100,000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions. But the work is far from over as we continue to grow in new markets. Transforming the real estate industry takes tenacity and dedication. It takes problem solvers and builders. It takes a tight knit community of teammates doing the best work of their lives, pushing one another to transform a complicated process into a simple one.  So where do you fit in? Whether you’re passionate about real estate, people, numbers, words, code, or strategy -- we have a place for you. Real estate is broken. Come help us fix it. About the Team The Senior Manager on the Talent Development team will support the design and delivery of a scalable learning strategy focused on driving business results through the growth and development of people. In this role you’ll have the ability to lead a small team, improve and scale our new and existing programs, influence at the executive level, and partner in fostering a culture of continuous growth and development. This role reports into the Director of Talent Development. At Opendoor our teams are constantly iterating, solving problems, and working together to revolutionize the way people buy and sell their homes. In the People Team we contribute to this mission and our strategic goals by focusing on developing and retaining our talent and building durable, efficient platforms.  In the Talent Development team we support this through offering several flagship programs for all employees, iterating and creating new or curated development opportunities, and enhancing our managers’ effectiveness and capability. Role Responsibilities: Strategy and Team Management: Work with Director of Talent Development to create the strategy and roadmap for learning and development, align team members, and deliver on committed OKRs Participate as a subject-matter expert or senior project teammate for cyclical talent management programs and initiatives (e.g., performance management, talent planning, leadership development) Build and maintain effective business relationships with Leaders, SMEs, and teams throughout the organization to identify and address emerging learning needs Design, develop and deliver strategies to help achieve department, company, and customer goals and objectives according to the annual People Team strategic plan Manage directs to ensure training plans and schedules are accurately defined to meet specific project needs as well as forecasting needs for staffing and planning, providing coaching and upskilling for high impact facilitation skills or program management Prepare and coach staff to create detailed project plans defining objectives, business requirements, responsibilities of assigned staff, timeline and expected results Ensure consistency is driven across all business units regarding processes and procedures and measurement of key performance indicators (KPIs) Oversee functional budget and administration of learning technology contracts Learning and Development Expert and Lead: Assess needs and develop content in-line with current methodology, skills, and approach, while making recommendations and consulting with Stakeholders to incorporate the most effective design/delivery method to achieve training transfer.  This may include end-to-end program ownership of flagship learning programs, or creating new programs. Support of cross functional design of materials (e-learning, virtual, in person) through the creation of participant & facilitator guides, purposeful presentations, learning program development including assessments/evaluations allowing for enhanced productivity Confer with leadership and SMEs to gain knowledge of work situations requiring training and better understand changes in policies, procedures, regulations, and technologies Identify training or process improvement opportunities and provide recommendations, conduct consultative conversations with Stakeholders and business units Support best practice theory regarding systems and processes, ensuring high quality service delivery while maintaining compliance with all company policies, as well as federal, state, and local regulations Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations Coordination, development, and administration of pre- and post-training activities, including testing, certification and mentor/reinforcement efforts in support of development – level 2 return on investment (ROI) Coordination, execution and tracking of project and program results, impact and outcomes and reporting successes/ risks/challenges and metrics on a regular basis Skills Needed: 7+ years instructional design, learning and development, program management and/or other related experience in a corporate setting 5+ years experience leading large scale projects end to end 3+ years leading a learning and development team Bachelor's Degree in Human Resources, Education, Business Administration or related field, or equivalent experience with learning and development or HR certifications.   Strong people management, analytical, interviewing, research, organizational, project management and problem-solving skills Proven expertise using instructional design methods and training techniques, including curriculum design principles and blended learning strategies Positive change agent for the organization – positive outlook towards the future, self-motivated, encourages others, enthusiastic and willing to take risks, and be a role model of our Operating Principles Ability to adapt to a fast-paced, continually changing business and work environment while managing multiple priorities Ability to manage geographically dispersed employees and work on a geographically dispersed team Advanced experience with Coassemble, Articulate Storyline/Rise, Camtasia, Canva, and/or other content and design authoring tools Proficient in learning management and content management systems (e.g., Intellium, Everfi, is a plus but not required) Bonus Points if: ATD, PHR, PMP, SHRM certifications  Location: Phoenix-AZ , Dallas-TX or Atlanta-GA highly preferred. Hybrid roles require role responsibilities to be performed in the office for a portion of the week, with an option to work remotely.  You must be based within a 50-mile commuting distance of the specified office location.  Check out our office locations here . Compensation: Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is  $128,000 - $217,000 Max annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits including paid time off, 12 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.    #LI-Remote #LI-KP1