Customer Excellence Launch Intern

Company: CrowdStrike
Company: CrowdStrike
Location: USA - San Antonio, TX
Commitment: Full time
Posted on: 2024-02-14 05:22
CrowdStrike is a global leader in cybersecurity. Our University Program is dedicated to attracting and cultivating the next generation of talent in virtually every field. Our program offers paid positions that allow students and recent graduates to gain real-world experience and develop essential skills while they learn from the best and brightest working professionals. We offer our interns a structured program and supportive environment where they can ignite their passion for the future. Our University Program is designed to provide participants exposure to meaningful work that supports our mission to make the digital world a safer place to live and work. CrowdStrike is where your talent meets cutting-edge tech. Ready to start building a career you can be proud of? Join us!Start & End Dates: June 3rd - August 23rd, 2024 (12 Weeks)Location: In OfficeThe Security Advisor Launch Intern will work from CrowdStrike’s office in San Antonio, TX.About the Role: The Information Security landscape is constantly changing and we must continue to evolve to protect CrowdStrike data, our customers and partners. We have seen an increased need in ensuring the Software used day to day by our CrowdStrikers does not pose a risk to the organization.  The supply chain threat is real and requires diligence on all fronts to protect what matters most.The intern will provide hands-on analysis of all software installed in the CrowdStrike environment and help define a scalable model for software reviews, approve/denied tracking, analytics and remediation through coordinating the removal of unapproved software directly with end users.The individual will need to have strong analytical and people skills and the ability to work at a high level with technical and non technical resources. The successful candidate will be able to turn the requirements into design specifications and then deliver technical solutions, training around them, support them, communicate change, and direct internal and external resources during such efforts.What You'll Do: Work on a full life-cycle solution for Desktop software reviews from a Security Architecture and Engineering perspective.Review existing Infosec Architecture and Engineering Desktop Software Review Program and outline improvement areas, focusing on automation when possible.Define the key metrics the team will use for measuring program success, establishing a baseline for each metricWork with technical leads and managers to support teams with technical consulting, direction, and problem solving as part of the standard systems development life cycle process.Assist with the day-to-day reporting & ad-hoc analysis requests from functional areasApply and support architecture, governance, security, and global process standards to system changes and deployments.Develop and maintain documentation, end user training material and user facing communicationsBe hands on with the design, development, and troubleshooting of existing systems and solutions and will work with team members and/or 3rd party suppliers as requiredWhat You’ll Need: Currently enrolled in a 2- or 4-year College or University working towards an AA, AS, or AAS / BA or BS / MA or MS degree in Cyber Security, Computer Science, or related technology field and graduating between December 2025 - May 2026Security certifications issued by GIAC, CompTIA, ISACA, or (ISC)2 a plusExcellent communication skills, oral and written with a positive communication styleInquisitive by nature, possessing a general curiosity about how things work Experience in mapping out processes from beginning to end avoiding any gaps or potential oversightsProficiency in searching through and analyzing data/logs, looking for patterns and/or anomaliesAbility to trend/visualize data to communicate findings and drive actionsAbility to read and write technical writing and documentation (i.e. summaries of what a particular piece of software actually does)Project managementUnderstanding of enterprise applications, plug-ins and browser extensions a plus#LI-AS1 What You Can Expect:Executive Speaker Series & Tech TalksFun socials and give-back events (e.g. virtual trivia, escape rooms, etc.)Development workshops to grow your soft and hard skillsNetworking opportunities with fellow interns and CrowdStrikersOwning impactful projects that move the company forwardWorking alongside a diverse and global teamAssigned mentor and continuous feedbackParticipation in our Employee Resource Groups (ERGs)Access to our FalconFit Wellness Program and Employee Assistance ProgramFun Slack channels (e.g. food, gaming, sports, pets, etc.)Paid holidays and 401k matchingRemote-first cultureMarket leader in compensationWe are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact Recruiting@crowdstrike.com​, for further assistance.CrowdStrike participates in the E-Verify program. Notice of E-Verify ParticipationRight to Work
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