Summary Posted: Feb 10, 2024 Weekly Hours: 40 Role Number: 200538177 At Apple, we strive every single day to craft products that enrich people’s lives. Our successes are the result of skilled domain experts working in an environment which encourages creativity, collaboration, and re-thinking of old problems in new ways! As a member of the Satellite Connectivity Group, you will work on the satellite network that enables connectivity to iPhone when off the grid without cellular or Wi-Fi coverage. Every day, Apple customers use Emergency SOS via satellite to access emergency assistance when they are in need of help and have no other means to communicate. You will have the unique and rewarding opportunity to shape this and other critical services, to the benefit and safety of millions of Apple device users.
We are looking for a Datacenter Subject Matter Expert to help design and improve our widely distributed global satellite communications systems! You will be working with an international, collaborative team and multiple vendors to deliver the future of high-performance, best-in-class wireless communications for millions of Apple customers.
Key Qualifications Key Qualifications You have 5+ years of experience with datacenters / critical infrastructure. Experience with Satellite tracking ground antennas, and satellite uplink ground stations is a plus (or cellular sites). Experience with facility and systems monitoring best practices, data analysis, incident management and troubleshooting. Experience working with Business Continuity Plans, Audits, Compliance, and Root Cause Analysis initiatives. Strong understanding of electrical and mechanical systems, regulations and standards for datacenters (eg: ISO/IEC 22237, TIA-942, EN-50600). Ability to read and interpret electrical, mechanical, civil, fire system drawings and schematics. Ability and desire to work in a highly cross-functional team, spanning multiple time zones, operating at fast pace. Expert-level knowledge and support of data center operations, including electrical systems that support systems in high-availability, high-risk, or high-reliability environments. 5+ years of experience working with physical servers, network equipment, and Out-of-Band hardware including facility controls is desired This position requires excellent verbal/written communication skills and excellent time management skills. Ability to complete all assigned tasks while attaining the highest level of efficiency without disruption to the business. Team members are required to have considerable judgment and initiative with minimal direction. Understand the implications of work to make sound recommendations for solutions. Up to 50% travel. Description Description You will be responsible for building and improving communications systems that touch Apple customers around the world. This includes everything from defining system architectures, to writing requirements and technical budgets, assessing system performance, and troubleshooting issues. You will be closely collaborating with internal teams as well as managing external suppliers to deliver on our vision. Shown knowledge of data center facilities design, commissioning and operations and ability to project lead equipment upgrades and modifications in production environments. Assist with developing training programs and provide training and mentorship to facility operators. Planning, analytical, organization and problem solving skills. Gracefully adjust to meet changing circumstances such as reorganizations, reassignment of project priority, changes in strategic direction, and customer needs. Drive internal and external design, vendors to perform with high quality and deliver to results-driven design schedules. Take care of ambiguity in problem definition, and have strong engineering and business values
Education & Experience Education & Experience 5+ years of related experience in a critical facility environment.
Additional Requirements Additional Requirements
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