Platform Operations Senior Consultant (Remote)

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.About the Role:CrowdStrike Services is seeking a Platform Operations Senior Consultant who would be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike platform and related applications. The Platform Operations Senior Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow-on customer support for the CrowdStrike platform & applications.What You’ll Do: Deployment and Operations activities may include:Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applicationsAssist customer with operationalizing all modules of the Falcon platformTroubleshoot customer issues across small to large enterprisesUtilize and engineer native and 3rd party software deployment technologiesDevelop scripting and application solutions using Falcon APIsCustomer project planning and statusWork closely and collaboratively with customer information technology teamsLeveraging CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset managementAssist customers with the integration of CrowdStrike into existing toolsSupport both Incident Response and Compromise Assessment teams with deployment of Falcon and Falcon Forensics CollectorsWork closely and collaboratively with Platform Operations team to develop customer facing collateralDevelop and lead skills workshops for the Platform Operations teamAbility to travel up to 25% of the timeWhat You’ll Need: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 8 years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following:Strong understanding of software deployment technologiesVery knowledgeable on Windows, Mac, and Linux platformsStrong knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.Skillful communication and effective ability to build collaborative relationshipsStrong experience with presentation technical content to various audiencesStrong experience in computer and network systems security Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems Proactive and thorough ability to manage work and prioritize customer projectsExperience mentoring team membersSome experience leading a team to complete projectsHigh level of motivation; self-starter; results driven Potential for travel and assignment work existsBonus Points:Endpoint Security: Falcon platform (preferred), AV, and EDR solutionsOperating Systems: Windows, Linux, Mac Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExecDevelopment: PowerShell, Python, Bash, BatchTechnlogies: Experience with Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT AutomationCompliance: CIS Benchmarks, STIGs, PCI, HIPPADatabase: SIEM, MSSQL, Splunk, LogScaleIdentity: Identity, Active Directory, Azure-AD, SSOCloud: AWS, Azure, and GCP#LI-DL1#LI-RemoteThis role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.Benefits of Working at CrowdStrike:Remote-first cultureMarket leader in compensation and equity awardsCompetitive vacation and flexible working arrangements Comprehensive and inclusive health benefitsPhysical and mental wellness programsPaid parental leave, including adoption A variety of professional development and mentorship opportunitiesOffices with stocked kitchens when you need to fuel innovation and collaborationWe are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact Recruiting@crowdstrike.com​, for further assistance.CrowdStrike participates in the E-Verify program. Notice of E-Verify ParticipationRight to Work