Communication Manager

Who are we?Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.  A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.  Communication ManagerJob SummaryEquinix is seeking a Customer Communications Manager to join our Global Customer Communications team. You will collaborate with creative and passionate people in an agile work environment while helping bridge the technical and business worlds for our customers. To do this successfully, it is essential that you can deliver complex communication programs that result in a positive customer experience. As a Customer Communications Manager, you will:Join a team of talented, dynamic and customer-centric communications experts.Manage strategic communications programs that directly impact our customers’ experiences and success.Partner effectively across the business and with agencies, building messaging and content aligned with stakeholder feedback and customers’ needs.Plan, coordinate, execute and monitor projects from start to finish.Use data to build actionable insights for our stakeholders and optimize recommendations for future programs. QualificationsDemonstrate an ability to think strategically, critically and creatively.Passionate about delivering customer-centric, easy-to-understand communications.Strong writing and editing expertise with a keen eye for brand style and tone.Ability to build strong alignment and deep collaboration with different groups to achieve results.Aptitude for project management and proactive problem-solving.Team player who thrives in an agile and inclusive work environment.Strong English capabilities, both written and verbal.Bachelor’s degree and 5+ years of experience in communications or related field. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.