Regional Director East, Retail - NYC, NY or Newark, NJ

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!   As a Regional Director East, you will work closely with the VP of Retail, store leaders and specialists to develop and maintain a strong operational, profitable and results-driven environment in our stores. You will manage team values and attitudes, and foster a culture of continuous growth and evolution. You will lead a business composed of Flagship Stores, Neighborhood Stores, and Luxury Consignment Offices. You will drive organization strategy with vision and innovation, supporting stores within your region while supporting the strategic growth of the entire business.  As Regional Director East, you will ensure an elevated client experience with a focus on acquiring and cultivating clients and delivering high rates of retention. You will empower your teams to execute operational excellence, an unparalleled client experience, maximum profitability and productivity as measured by the P&L and other financial reports.  You will play a critical role in growing our talent pipeline through proactive recruitment, selection, development, networking and strategic succession planning.  You will also support new store openings within your region.   What You Get To Do Every Day Deliver all aspects of client experience consistently across all stores Communicate with leadership and direct reports regarding sales reports, marketing campaigns, and day-to-day store operations Lead, develop, and inspire teams to be client and solutions-focused, , innovative, efficient, and team-oriented in their work Achieve productivity and profitability targets Ensure store visual environments are maintained to TRR standards Collaborate with cross functional business partners to build high performance in the brand, stores and region Coach, inspire, and develop teams to maximize the success of all leaders and associates Leverage data to dynamically manage staffing, to ensure the best experience and highest rates of conversion and product acquisition while managing payroll Advocate and champion for the region across all channels of the business What You Bring To The Role Minimum Requirements Bachelor's degree  5+ years of multi store leadership of 10 or more stores Proven track record for developing effective retail strategies  Demonstrated curiosity and ability to deliver with speed, quality, and continuous iteration  Ability to prioritize, multitask, stay organized, and work efficiently Highly energetic, adaptable, and able to thrive in a dynamic, fast-paced environment Extremely detail-oriented and results-driven Ability to act as a trusted advisor to senior leaders and executive sponsors Ability to work effectively and collaboratively across all departments to meet goals  Ability to lead with enthusiasm and creativity Ability to inspire and influence others; a track record of building high performing teams Ability to travel as required by business, including overnight Flexible to work days, nights, weekends and holidays to meet the needs of the business Must be located within 50 miles of New York City, NY or Newark, NJ Hybrid with 25% travel and need for presence in stores as requested Preferred Requirements Advanced degree Compensation|Benefits|Perks Employee Stock Purchase Plan (purchase stock at discounted rates) 401K (with company matching up to $1000) Medical, Dental & Vision Insurance Paid parental leave Unlimited Discretionary Time Off (DTO) & 9 Paid Holidays   The expected salary range for this role is $171,262 - $203,375. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits. GHR8809 #LI-KR50 #LI-Hybrid     The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations. The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records.  At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.