Principal Consultant, LogScale Services (Remote)

Company: CrowdStrike
Company: CrowdStrike
Location: USA - Remote
Commitment: Full time
Posted on: 2024-02-08 05:22
#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.About the Role:In 2021, CrowdStrike acquired Humio, now known as Falcon LogScale - a technology that's changing the way people think about log management and systems observability empowering Security, IT and other teams to answer key questions of their data quickly. This acquisition brought together two curious, driven, passionate teams of people that are the best at what they do. Both companies have earned numerous honors and top rankings for our technologies, organizations and people – combining to create a unique culture and a high-performing, collaborative team pushing boundaries and revolutionizing the security industry. In 2024, CrowdStrike has taken Falcon LogScale to the next level and has released Next Generation SIEM (NGSIEM) powered by Falcon LogScale and we are looking for individuals across the industry to add their passion and experience in helping customers realize better security outcomes with log management and advanced data analytics.As a Principal Consultant focusing on infrastructure architecture on the LogScale Professional Services team, you’ll spearhead key efforts and become a trusted advisor to customers by answering technical questions, demonstrating Falcon LogScale and NGSIEM capabilities, and laying out a technical vision of Falcon LogScale and/or NGSIEM roadmap for customers to follow. Working alongside Falcon NGSIEM and LogScale engineers and other cross functional teams, you’ll be a critical part of operationalizing LogScale within customer environments. You’ll work with the customer as they discover what Falcon NGSIEM and LogScale can do for them, help expand their use cases, and provide feedback timely to the Falcon NGSIEM and LogScale Product Management teams. Simultaneously you’ll develop internal relationships to partner with key stakeholders to influence product enhancements that will meet customer needs.We’re seeking a colleague with great compassion for taking care of customers and their challenges combined with well-rounded technical, analytical, and customer service skills. We want someone who appreciates the importance of teamwork but will also benefit from your proactive approach to solving challenges and helping external and internal parties. The position is remote-friendly within the United States with the opportunity for limited travel onsite with customers. Fluency in English is required along with strong technical writing skills.Am I a Principal Consultant, Falcon LogScale?Are you well-versed with resourcing, delivering, securing and optimizing containerized applications running in Cloud or self-hosted environments, developing automation scripts for infrastructure as code (IaC), and applying DevOps and distributed data storage concepts?Do you have 3+ years of experience working with relevant cloud and infrastructure security tools such as SIEMs/log management platforms, application/cloud vulnerability tools, supporting pen tests and workload security?Do you want to work with cutting edge technology and like interfacing with customers?Do you like collaborating with a team of industry experts?Are you interested in working at a nimble start up organization like Falcon LogScale while benefiting from being under the umbrella of a large company with a great reputation like CrowdStrike?What You'll Do:Act as the primary point of contact for Falcon LogScale and NGSIEM deployments from project kickoff to technical implementation and through project closureGuide and assist customers in building out complex, resilient and high performing application clusters in Public and Private cloud/on-prem environmentsAssist customer with data onboarding tasks like 3rd party tool audit/logging policy configurations, and log transport methodologyProvide guidance with log analysis leveraging search queries based on raw log data, parsing and dashboard creationProvide knowledge transfer of Falcon LogScale and Falcon NGSIEM to our customersWhat You'll Need:Bachelor’s degree in Computer Science, Software Engineering or related field and five years of experience in systems engineering or an equivalent combination of education and work experience2+ years’ experience implementing and managing containerized applications using Kubernetes (any flavor) Docker, and Helm within GCP, Azure and/or AWSExperience delivering, managing and upgrading managed applications in GCP, Azure and/or AWS environments with high throughput and availability requirements, including usage of CI/CD toolsExperience and comfort with management and implementation of Linux server platformsExperience with developing and implementing IaC tools and code using tools such as Terraform, Pulimi or CrossplaneHighly comfortable in creating, implementing and troubleshooting Python, go and Bash scripts within integration and automation use casesExperience with RESTful API, GraphQL and API microservicesIntermediate knowledge of security protocols and products for identity management and access such as OAuth, OKTA, SAML, Windows Auth and Active Directory2+ years' of experience using logs and metrics to identify the root cause of production incidentsExperience managing technical deployments, tracking time, and running projects from kickoff to closureExperience with Agile, SCRUM, Kanban and other development lifecyclesKnowledge of IT environments, including: directory services, authentication, networking, data storageUnderstanding of log management use cases around security, observability, DevOps, IT ops, and/or business operationsStrong problem-solving, written and oral communication skills in EnglishBonus Points:5+ years' of professional DevOps experience providing support for troubleshooting, recovery and root cause analysisExperience developing visualizations for security event-related data using Grafana, PowerBI, Elastic, etc.Experience with implementing and using KafkaExperience working with pre-sales teams on technical scoping and requirements gathering, and with post-sales handoffsExperience translating your knowledge of customer requirements and experiences into feedback for product and engineering teams#LI-Remote#LI-AC1 This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.Benefits of Working at CrowdStrike:Remote-first cultureMarket leader in compensation and equity awardsCompetitive vacation and flexible working arrangements Comprehensive and inclusive health benefitsPhysical and mental wellness programsPaid parental leave, including adoption A variety of professional development and mentorship opportunitiesOffices with stocked kitchens when you need to fuel innovation and collaborationWe are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact Recruiting@crowdstrike.com​, for further assistance.CrowdStrike participates in the E-Verify program. Notice of E-Verify ParticipationRight to WorkCrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $110,000 - $175,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.Expected Close Date of Job Posting is:04-06-2024
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