Job Requisition ID #24WD75514Position OverviewAs a data-driven Marketing manager in Lifecycle Marketing team, you will join the team that designs and delivers digital engagements across the customer lifecycle, reporting to Sr. Manager Lifecycle Marketing (APJ), hybrid, or onsite. Our team owns/creates/activates impactful marketing strategies, to promote adoption, engagement, and renewal rates, through owned touchpoints and in-product experiences. You will own and activate a series of marketing strategies/projects, to improve the digital post purchase experiences of customers, across varied products of Autodesk, and across all markets in APAC, Japan, and some global markets. You will partner with regional & global Customer success teams and other cross functional stakeholders, to ensure the marketing activities are aligned with the business goals.ResponsibilitiesStrategy & ActivationDevelop comprehensive lifecycle marketing projects that improve engagement, satisfaction, and retention, across APAC, Japan, and some global marketsPartner with regional & global cross-functional stakeholders (customer success, operations, data, product, and engineering), to ensure seamless customer journey throughout the lifecycleOwnershipManage digital post-purchase projects end to end, as a strategic lead and project manager, identifying opportunities and implementing improvements along the wayTurn insights into go-to-market initiatives, through orchestrated digital experiences, email campaigns or experimentsExamine existing experiences' effectiveness against core metrics, suggest A/B tests, to drive improved impact on engagement and renewal ratesMeasurement & ReportingDefine and track goals for lifecycle marketing initiativesAnalyse campaign performance and customer data to identify trends and inform future opportunitiesPrepare insightful reports and presentations to communicate results to stakeholders and senior leaders across the globeMinimum Qualifications5+ years in Marketing / Lifecycle marketing / Customer Experience Management or related experience, from B2B, SaaS backgroundExperience implementing data-driven marketing strategies, based on customer behaviour and product usage insights, towards adoption and engagementDemonstrated experience working across marketing functions, collaboratively with APAC, Japan and global stakeholders from customer success, operations, data, product, and engineering teamsExperience working with marketing automation platforms, Journey Orchestration, and customer data platformsExcellent at interpreting data, insights, and reports#LI-SVLearn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!Salary transparencySalary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.Diversity & BelongingWe take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belongingAre you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).
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