Sr. Analyst, Product Led Growth

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.  We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.COMPANY DESCRIPTIONAt Genesys we are the undisputed leader in omni-channel and cloud contact center software. Our evolution into a SaaS model is powering our growth and presents unique opportunities for employees. We are Global company with a startup feel.We are looking for a Sr. Analyst, Product Led Growth, in the Marketing org, with strong technical skills, familiarity with product led growth concepts (or digital property + business analytics experience), and senior leadership communication experience. You should be eager to tackle day-to-day insights requests while learning about advanced analytical methods in the process of informing the business on longer-term impact. Our team, Marketing Analytics within Marketing Operations, handles business intelligence, analysis, and data science for a global portfolio of best-in-class Customer Experience platforms (see Gartner). We’re also award-winning pioneers within the B2B marketing space for our practices.We need someone who’s responsive and communicative to cross-functional leadership, while also being open to learning how to rigorously analyze complex phenomena. Using your analytical aptitude, communication skills, and growth mindset, you will lead or participate in important analyses around funnel optimization, ROI, and revenue incrementality.JOB DESCRIPTIONResponsibilities:Day-to-day analyses of PLG funnel drivers/detractors, from digital campaigns through product engagement and more.Communication of findings with PLG leadership, as well as Marketing and Product leadership more generally.Contribute to PLG reporting within Marketing’s Tableau-based ecosystem and standards.Contribute to PLG’s quantitative growth model, to inform forecasting and target setting.Contribute to methodological discussions more generally.Where bandwidth allows, contribute to - and advance your knowledge of - Marketing Analytics more generally. Qualifications:3-5 years of experience in Marketing and/or Product analytics (at least one year of Marketing experience preferred)Experience communicating with senior business leadershipIntermediate to Advanced proficiency in MS Excel. Ability to leverage pivot tables and VlookupsDegree in a quantitative discipline, such as statistics, economics, mathematics, computer science, engineering preferred but not necessary (quantitative social sciences also appreciated!)Ability to run complex SQL queries (joins, subqueries, window functions)At least 1 year of experience with Tableau. BenefitsMedical, Dental, and Vision InsuranceTelehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off401(k) matching programAdoption Assistance Infertility treatments See more Genesys benefits information at https://mygenesysbenefits.com/ About GenesysEvery year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Compensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  $70,200.00 - $137,800.00Benefits:Medical, Dental, and Vision Insurance. Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatmentsMore details about our company benefits can be found at the following link: https://mygenesysbenefits.comIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.