CRM Manager - HP Store Latin America & Canada

Company: HP
Company: HP
Location: Tlaquepaque, Jalisco, Mexico
Commitment: Full time
Posted on: 2024-02-07 05:08
CRM Manager - HP Store Latin America & CanadaDescription -Applies advanced subject matter knowledge to solve complex business issues related to CRM and is regarded as an expert in the field. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert, providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine the best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower-level employees.Responsibilities: Responsible for all Email Marketing activities for HP Stores in Latin America & Canada.Responsible for Push Notifications, Pop Ups, and Other direct-to-consumer tools.Lead Database Marketing strategies.Deliver a solution with sound value proposition.Execute marketing plans or a solution through cross- functional alignment and coordination.Based on an understanding of customer/segment needs, ensure sales force is fully armed with materials and messages and provide sales teams with technical and business assistance for targeted industry and customer segments.Create positioning, messaging, sales support and solution content within a customer segment or industry contextIdentify/develop innovative/ breakthrough program metrics/benchmarks.Identify/align cross-functional and/or cross-organizational teams as needed to plan and execute near-term GTM plans and budgets.Direct the development of messaging framework and content for marketing programs and vehicles.Education and Experience Required: BA or BS in Marketing or related field; MBA preferred.7+ years marketing experience.5+ years email marketing experience.Industry, sales and/or channel experience.Knowledge and Skills: Expert knowledge of marketing principles, practices, tactics and tools.Email Marketing.Experience in developing and driving consistent field adoption of industry/segment message.In-depth knowledge of industry or customer segments, offerings/strategy and demand generation program.Familiarity with and/or experience in partner marketing.Excellent written/oral communications and analytical skills.Excellent interpersonal skills; ability to build and manage virtual teams.Excellent negotiating skills.Ability to interface effectively with all levels of management and functional disciplines.Excellent influencing and consensus-building skills.Job -MarketingSchedule -Full timeShift -First Shift (Mexico)Travel -Not SpecifiedRelocation -NoEEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.
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