Field & Partner Enablement Facilitator

Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Job DescriptionJob Title: Field & Partner Enablement FacilitatorDepartment & Team: Field & Partner EnablementReports to: Erin Reilly NewmanLocation: Indianapolis / Travel 25%Summary:The Field & Partner Enablement Facilitator will be responsible for leading and facilitating activities, workshops, and other events with a primary focus on our onboarding program. This position will ensure a successful and productive learning environment while providing guidance and support to participants. The Facilitator will encourage participation and provide feedback to ensure participants are engaged and making progress.Key Responsibilities:Develop and deliver engaging and interactive sessions and activities across different programs (i.e. onboarding, training events, leadership events)Facilitate group activities and discussions with participantsMonitor and assess the progress of participants in the programProvide timely and constructive feedback to participants and leadershipMaintain accurate records and progress reports of participantsLead and manage the organization of eventsLead with assertiveness and confidence while having empathy and understanding to listen to different perspectives and encourage healthy debateEnsure a safe, respectful, and productive environmentDevelop and maintain relationships with participantsDemonstrate expertise in the online facilitation tools needed to run virtual workshops Minimum Requirements:Bachelor’s degree in education, psychology, counseling, communications, or related fieldExperience with a cloud solution (SaaS) company & sales methodologies. Experience with, or certification in, MEDDPICC is a plus.Excellent communication, presentation skills and organization skillsStrong ability to build trust within a groupStrong ability to learn information across different programs and platformsStrong ability to retain informationStrong ability to lead, motivate, and engage participantsAble to work independently and as part of a teamKnowledge of project management, and able to manage multiple tasks and prioritize effectivelyExperience working with the technical tools of Sales Enablement such as Asana, Seismic, Lessonly, and must be proficient in Word, Excel, Powerpoint as well as other commonly used tools.Compensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  $116,550.00 - $228,750.00Benefits:Medical, Dental, and Vision Insurance. Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatmentsMore details about our company benefits can be found at the following link: https://mygenesysbenefits.comIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.