Staff Software Engineer

Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?As a Staff Software Engineer on the Workforce Engagement Management (WEM) Development Team, you will be responsible for the development of a full-stack application using modern UI frameworks based on AWS cloud-based microservices. You will work in a fast-paced startup environment where continuous change, innovation, and experimentation are a given. We are currently looking for Staff Software Engineer who have expertise on either the front-end or those who prefer full-stack development.Major Responsibilities/ActivitiesContinuously improve a system deployed in production without downtimeDesign, development, and testing of features/functions delivered via platform components and/or services that are highly scalable, available and reliableStay current with industry developments and new trendsRecommend new technologies as components of a solution when appropriateTaking ownership of features beginning to end: from design documents and reviews to acceptance testing and deployment Understand and comply with PCI, HIPAA, and GDPRAdhere to Genesys Code of Business Conduct and EthicsMinimum Requirements Bachelor of Science in Computer Science or Software Engineering6+ years of experience in Software EngineeringExperience with the full application lifecycle from development through deployment and supportDemonstrable understanding of scalability and availability in distributed systemsExperience with React, Vue, Knockout, or Ember JavaScript frameworksTypescript experienceWorking experience with REST APIsThe ideal candidate would also have experience with some of the following:Amazon Web Services (Dynamo, Lambda, S3, SQS, SNS, etc.)GitHTML#LI-PS1#remoteCompensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  $126,400.00 - $248,000.00Benefits:Medical, Dental, and Vision Insurance. Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatmentsMore details about our company benefits can be found at the following link: https://mygenesysbenefits.comIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.