Sales Planning & Operations Lead – Chile, Peru and ROC South

Summary Posted: Feb 1, 2024 Role Number: 200537054 Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Are you a strategic problem solver who excels at tactical execution? You’ll apply your strategy, planning, and implementation skills to devise operational solutions while inspiring innovation in the planning process. Our sales team is dedicated to achieving success by developing exemplary training programs, digital merchandising, staffing, and in-store technology. Join us, and you’ll help us craft Apple-caliber solutions that allow the sales organization to achieve success in every channel! This role will own all sales planning & operations processes to support Apple sales in Chile, Peru and ROC South (Argentina, Bolivia, Uruguay and Paraguay) to drive efficiencies in sales processes. You will own key areas including sell-in and sell-out forecast, operations planning, customer data maintenance, report development for internal partners, and onboarding of new partners. Key Qualifications Key Qualifications 8+ years of experience managing and leading sales and operation processes Solid combination of operational and planning management experience Strong customer orientation with the ability to analyze situations and identify effective solutions. Excellent communicator, with ability of creating executive level summaries, but also dig into details with technical areas Objection handling – ability to resolve technical hurdles to adoption, with excellent time & project management skills Strong analytical skills including proficiency with Excel Fluency in Spanish and English is required Description Description We are looking for someone with extensive experience driving and implementing sales operations initiatives and with deep knowledge of sales planning, forecasting and operations support. You will drive key processes across several areas of the company including: - Lead regional planning and forecasting processes in order to ensure cross-functional alignment - Push sales team for forecast accuracy and delivery - Propose and define, with country manager and regional controller, sales teams’ targets - Work closely with operations to guarantee optimal supply availability and allocation - Onboard new business partners as Apple direct/indirect accounts - Drive key internal and partner reporting process - Provide support to launches of new products in the region - Drive process innovation and efficiency Education & Experience Education & Experience BA/BS Degree. MBA is a plus Additional Requirements Additional Requirements