Americas Marketplaces Development ExpertDescription -The Americas Marketplaces Development Expert position is an individual contributor position within the Omni-Channel Americas Marketplaces Team, reporting directly to Manager team and covering HP Personal Systems, Printing and Printing Supplies + HyperX and Poly brands. In this new position, the Americas Marketplaces Development Specialist works with top marketplaces accounts and platforms in North America & LATAM, driving best-in-class customer experience and that HP’s brand is presented appropriately & protected of bad actors and bad practices. This individual will work closely with the Marketplaces Account Developers using internal and external agencies & tools to drive incremental revenue & optimize online share. A strong background in ecommerce, sales, business development, writing and business communication are all critical skills for success in this position.ResponsibilitiesWork together with the Account developers to support the optimization of HP, HyperX & Poly overall customer experience @top marketplaces in North America & LATAM.Directly works with HP online & sales teams to integrate HP’s Qualified Marketplace Program strategies and policies into the platforms.This job will require a candidate to successfully operate across divisions and business units to improve Marketplace Programs results.Establishes 3P partner relationships.Works across countries using diverse reports & tools to proactively identify and resolve issues across countries and marketplaces accounts. Works with HP's internal and outside brand protection teams - agencies to ensure the most effective and efficient system is in place and tailored to specific needs to detect and enforce against infringements.Produce reporting, generate statistics, maintain records, and identify patterns to inform Qualified Marketplace Program strategy.Maintain a strong sense of confidentiality and respect regarding sensitive company processes and information.Accountable for conducting analysis on marketplaces performance, which includes ongoing tracking of key metrics to inform action. RequirementsProficient with Microsoft Excel & PowerPointExperience working with data & data analysis to inform decision makingAbility to deliver reports and presentations to a high standardExperience with marketplaces accounts and / or eCommerce sites are a bonusExhibit a strong understanding of ecommerce & marketplaces processes and the online retail industry as a wholeProven ability to deliver tasks and assignments in a timely mannerExcellent communication skills – both verbal and written mandatoryDemonstrated ability to work as a team player in a reliable and professional mannerExperience communicating and building relationships with internal and external partnersStrategic thinking and planning skillsAdvanced English proficiency required (business conversation level at least).Basic proficiency in Portuguese is a nice to haveEducation and Experience RequiredFirst-level university degree or equivalent experience.Typically, 5-8 years of related and proved experience in ecommerce or marketplaces or digital marketing or digital business development.Typically, 3-5 years of project development experience.Job -Sales OperationsSchedule -Full timeShift -No shift premium (Mexico)Travel -NoRelocation -NoEEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.
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