Senior Network Engineer

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!   As a Senior Network Engineer, you will play a central role in maintaining a resilient, secure, and high-performance network environment. Your responsibilities span from designing and configuring network components to troubleshooting and collaborating with other teams. Your leadership and expertise will contribute to the growth of the engineering team and ensure the seamless integration of network services. Your participation in the on-call rotation will ensure the continuous availability and reliability of our network infrastructure. What You Get To Do Every Day Design, implement and support short- and long-term strategic plans to ensure local and wide area network capacity meets existing and future requirements. This will include both physical and cloud technologies. Installing and configuring network devices such as routers, switches, access points, and firewalls. Working knowledge with Cisco Meraki, Cisco SD-WAN, Palo Alto Firewalls and GlobalProtect. Network asset management, including maintenance of network component inventory and related documentation. Experience with network automation platforms (e.g., Ansible) and scripting for network automation. Set technical standards for network infrastructure, security baselines, policies, and procedures. Provide Tier 3 support for all network and data communication issues including internet circuits, routing protocols, VPN connectivity, WAN optimization, IVR, and 3rd party vendor connectivity. VOIP Administration: Working knowledge of Genesys Purecloud or other cloud contact center. What You Bring To The Role Minimum 4 years in relevant experience with a Bachelor’s degree in Computer Science/Information Technology; OR 5-8 years in relevant experience Motivated and self-starter with good technical aptitude Work with internal as well as external technical teams during design, development, and implementation phases of various network-related initiatives Excellent oral and written communication skills: able to distill complicated issues into clear and concise terms and to create and maintain effective technical documentation Project management skills, including the ability to work independently and within teams Configuration experience with AWS\Azure\GCP networking Participation in on-call rotation periodically which may involve non-traditional working hours Experience with monitoring tools (Preferably SolarWinds) Relevant certifications preferred (CCNA, CISSP, CCNP)   The expected salary range for this role is $142,127.00 - $155,800.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits. GH R8436 #LI-AA10 #LI-Hybrid     The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations. The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records.  At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.