Smartsheet is looking for a Benefits Partner who loves getting into data and helping set up internal customers for success with their benefits across the globe. We are a growing HR team in a high-growth Software as a Service (SaaS) company. In this role, you would be responsible for providing essential support with the administration of our global benefits programs.
In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.
This important role will report to the Manager of Benefits Programs. This role is remote-eligible and open to candidates living in the US.
You will:
Manage global benefit programs (EMEA: UK and Germany, APJ: Australia and Japan, and Americas: Costa Rica), including but not limited to administering our health and insurance offerings, retirement programs, and compliance filings
Manage employee inquiries regarding benefits enrollments, changes, escalations, and general questions while providing a positive customer service experience
Perform frequent audits of benefits-related data, identifying process breakdowns and ensure the accuracy of the HRIS (Workday) and other vendor systems
Support relationships with vendors and brokers, including new and existing service agreements in partnership with internal Procurement and Legal teams
Drive consistent project management support for annual benefit activities such as UK annual enrollment, renewals, and plan audits; as well as cross functional programs
Support global expansion efforts and implementation of new offerings
Report on utilization, cost, and other notable trends for varying levels of leadership
Analyze market trends and compare to our current offerings to ensure we remain competitive and equitable across regions
Partner with internal HR Operations, Payroll, PBPs, and People Analytics teams ensuring administration and resource education is delivered consistently
Perform other duties as assigned
You have:
Bachelor’s degree in Psychology, Human Resources, Business Administration or related field or equivalent years of relatable Human Resources experience
3+ years of comparable international benefit experience
Experience using Google for Work, Smartsheet, and Workday preferred
Strong attention to detail and accuracy for excellent organization of audits and overall data management
Experience working on confidential programs with access to sensitive information
Exceptional written and oral communication skills, including formal presentations to different levels of leadership
Capacity to be flexible and adapt quickly to shifting priorities as well as experience working cross functionally and collaborating with internal and external stakeholders
Ability to work independently and apply analytical and problem solving skills to deliver excellent results
Perks & Benefits:
HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees
Stock - Restricted Stock Units (RSUs) for eligible roles
Lucrative Employee Stock Purchase Program (15% discount)
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Incidental Sick Leave
US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
US employees receive 12 paid holidays per year
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to LinkedIn Learning online courses
Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer.
California & New York: $75,600 to $110,700 | All other US States: $70,000 to $102,500.
Get to Know Us:
At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us!
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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