Solutions Architect

Solutions Architect (Remote Eligible) Smartsheet is looking for an experienced Solutions Architect to drive quality, efficiency and customer satisfaction within our Consulting business by leading customer conversations and assisting customers with designing, building, and implementing solutions that leverage Smartsheet, the Smartsheet API and integrations between Smartsheet and other products. For the right candidate, this is a career-defining opportunity to join Smartsheet at a critical moment and have a significant impact. As a Solutions Architect, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups. The right candidate is a strong communicator, is detail-oriented, and is driven by making an impact for our customers. This important role is part of the Professional Services team and reports to the Manager, Solutions Architect You will : Develop, build, and deploy custom solutions leveraging the API Lead consulting engagements that require custom development with customers Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations Translate business requirements into well architected solutions that best leverage the Smartsheet platform, our partners, and our API Participate in technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states Provide oversight and governance of Smartsheet projects Serve as the Smartsheet subject matter expert (SME) on Smartsheet product capabilities and extensibility scenarios that leverage the API Develop tools, processes and best practices to ensure customers are realizing the greatest possible value from Smartsheet Expand upon the Smartsheet solution portfolio, demonstrating best practices in design for use cases across variety of industries and business functions Determine solution feasibility and costing in support of our Sales team for new engagements Review and validate solution designs produced by other Services team members Manage the technical delivery of custom development, integrations, and data migration elements of a Smartsheet implementation Maintain a target billable utilization aligned to the role Provide feedback to our Product & Platform Engineering teams that inform additional product and service sales opportunities Other duties as assigned   You have : 3+ years hands-on working experience in the configuration, customization, and implementation of SaaS applications Passion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet’s benefits, use cases, and business and technical elements Understanding of systems architecture and ability to design scalable performance-driven solutions Understanding of key design patterns and large data volume best practices Knowledge of data integration tools and experience integrating SAAS applications with different business systems (ETL, CRM, business analytics, reporting, etc.) Knowledge of object-oriented analysis and design and database design Development experience (.net, java, javascript, python, NodeJS, etc); Strong background in design/development of large web-based or client server systems, or complete software product lifecycle exposure Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises Proven ability to drive projects from concept through completion with minimal guidance Familiarity with platform authentication patterns (SAML, SSO, OAuth) Strong understanding of release management, code versioning best practices, and deployment methodologies Bachelor’s degree in MIS, CIS, CS or equivalent combination of relevant work experience and education Willing to travel periodically (up to 50%) based on customer and business need Perks & Benefits: HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees Equity - Restricted Stock Units (RSUs) for eligible roles Lucrative Employee Stock Purchase Program (15% discount) 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Incidental Sick Leave US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to LinkedIn Learning online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific)   Smartsheet provides a reasonable range of compensation for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive bonus and RSU stock grant upon accepted offer. California & New York: $118,800-$172,800 All other US States: $87,500-$160,000 Get to Know Us: At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us Equal Opportunity Employer: Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #BI-Remote #LI-Remote