Data Center Technician

​​#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.About the Role:CrowdStrike is looking for a Data Center Technician to join our team in Frankfurt, Germany who has experience managing servers and/or data centers. You will be responsible for troubleshooting; unboxing and the deployment of our servers as well as, producing periodic status reports on utilization, progress, downtime, performance and costs. You will be joining a fantastic team of Data Center Technicians and you will build strong relationships as a team, working to support one another and assist each other when needed.What You'll Do:Unbox, inventory, and deploy servers, storage, and other equipment in racks/cabinets in data centers.Cable copper, fiber, and power between servers and end pointsTroubleshoot failed components.Manage vendors by producing clear and supported bug reports and troubleshooting problems.Manage supplemental onsite data center contractors.Produce periodic status reports on utilization, progress, downtime, performance and costs.Work with capacity planning and sales to ensure support needed growth.Gather historical trends to use for forecasting growth.Troubleshoot performance problems.Work with service teams to optimize performance.Willing to work/to be On-Call on a weekly rotation.What You'll Need:4+ years experience preferred with direct experience managing servers and/or data centers to support business goals.Understand and follow optimal standards for cabling.Familiar with copper and optical network cabling.Understand power cabling and relationship between Volts, Amperes, Watts.Document structured cabling.Document rack placement.Document vendor, model, serial numbers.Lift up to 75 lb.Familiar with torqueing and methods for securing servers in data center cabinets.Familiar with command line interfaces.Basic familiarity with Linux and other common operating systems.Working knowledge of Excel and able to produce reports.Familiar with server, storage, and Internet technologies.Ability to communicate technical detail into succinct and fact-based business terminology, both verbally and in writing.Customer-focused mindset, with demonstrated skill in managing expectations, providing proactive status updates, and producing high-quality work product.Ability to use independent judgment to make sound, justifiable decisions and take action to solve problems.Strong leadership skills with demonstrated ability to prioritize and execute in a methodical and disciplined manner.Aversion to buzzwords.Ability to plan, organize and prioritize work independently and meet deadlines.Ability to work in a collaborative, team environment.Written and Verbal Fluency in German and English.Bonus Points:Knowledge with routing systems such as Cisco, Linux, Arista.Familiarity with PDUs (“Power Distribution Units”).Experience running large scale operations in a datacenter.#LI-SC3Benefits of Working at CrowdStrike:Remote-first cultureMarket leader in compensation and equity awards with option to participate in ESPP in eligible countriesCompetitive vacation and flexible working arrangementsPhysical and mental wellness programs Paid parental leave, including adoption A variety of professional development and mentorship opportunitiesAccess to CrowdStrike University, LinkedIn Learning and JhannaOffices with stocked kitchens when you need to fuel innovation and collaborationBirthday time-off in your local countryWork with people who are passionate in our mission and Great Place to Work certified across the globeWe are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact Recruiting@crowdstrike.com​, for further assistance.