Senior Network Security Engineer

This role is hybrid- must live in the Austin area!Our information technology team is the foundation behind every endeavor at SailPoint. They ensure that all of our orgs are able to execute, connect and innovate in a secure environment through duties such as supporting network databases and systems, updating system hardware and software, troubleshooting for system errors, and assisting team members in supporting all data security and optimization.Network Security Engineer The Network Security Engineer is responsible for providing support to critical internal infrastructure and applications.  This is a senior level position and requires strong execution and analytical abilities.  This position is expected to interact with Firewalls, Switches, Access Points, Cybersecurity, and various groups within Information Technology.  Candidate must have strong network, firewall, communication, and analytical skills.  This position may need to travel internationally on occasion to our other offices.Key ResponsibilitiesResponsible for the ongoing maintenance, security, and availability of several applications based on business requirements and adhering to tight operations, security, and procedural modelsApplies professional-level technical skill and judgement to provide non-routine technical support for network/firewall/VPN globally.Installs, configures, upgrades, tunes, and troubleshoots network hardware, software, systems, and other resources in a datacenter or other centralized computer network settingMonitors, tracks, and records system performance and utilization metricsProvide automation solutions of manual repetitive tasks using scripting and configuration management systemsImprove the efficiency of and help standardize current processesDocument and thoroughly understand the application architecture, system configuration across platforms, and interface with various systems, and use this knowledge effectively to resolve issuesDetermine and document the root cause of an outage, duration and recommendations or steps to resolve issuesProvide assistance as required in analyzing trends and suggesting long-term and short-term improvementsResolve incidents and problems in accordance within defined guidelines and meet operational level agreementsAssist in change management processes, implement change requests and meet project deliverables within defined guidelinesMay participate in the development of information technology and infrastructure projectsAbility to work after hours including weekends and night in an on-call rotation when requiredRespond to general inquiriesRequires a dynamic, hard-working individual, with excellent inter-personal, oral and written communication skillsCapable of effectively communicating highly technical information to both technical and non-technical personnelRequirementsCisco Certified Network Professional certification, or equivalent relevant experience5+ years of solid experience working as a Network Engineer in an enterprise environmentPrior experience with Internet facing applicationsExtensive understanding of networking, firewalls, and VPNStrong ability to self-learn new technologiesIndividual should be self-motivated with the ability to work independentlySound planning, organizational and problem-solving skillsDemonstrated ability to meet deadlines and commitments in an environment that requires multitasking among concurrent projectsAbility to lift 25 pounds unassistedAble to touch-type at a speed of at least 35 words per minuteBe eligible to work in the United StatesSailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.