Reporting and Analytics Manager

Who are we?Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.  A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.  Reporting and Analytics ManagerJob Summary:Analyzes complex business problems and issues using data from internal and external sources to provide data insight to decision-makers. Identifies and interprets trends and patterns in datasets. Builds recommendations to improve business unit effectiveness. May develop methods for measuring effectiveness of business unit work. Defines or contributes to analytics strategy. Works to ensure global consistency in data and analytic methods. Works to make data available and increase employees' capability to interpret and use data and analytics tools effectively. May partner with other professionals to develop, assess, facilitate and/or lead programs and processes to support business objectives and strategy implementation. The Reporting and Analytics Manager is responsible in leading process and initiatives in data auditing and utilizes expertise to develop and implement recommendations and processesResponsibilitiesStakeholder Trust & Engagement Operates as a subject matter expert for key stakeholder across the domain, building credibility by:​Managing stakeholder expectations and communications within the functional/domain track​Demonstrating a deep understanding of the business environment to identify and proactively include the correct stakeholders to consult in driving key enrichment decisions. ​Engaging regularly with key stakeholders, actively listening to their pain points & finding solutions​Demonstrating value realized in the reporting operations process​Demonstrating Transformational Leadership throughout all interactionsRoadmap DeliveryOwns the execution of sub-domain/domain roadmap to evolve a cohesive set of product offerings that meet the needs of our broad user base, including new data replication and ingestion, prioritization and coordination with the DataMart Infrastructure unit, and continuous enhancements of standardized reporting products with the highest quality.​Partner with the IT to ensure delivery and execution of the data mart project phases/releases from initiation to completion. ​Drives the end-to-end monthly and quarterly reporting activities across production, control, distribution, and business support for Equinix's Quarterly Operating Review (QBR), DNA Insights Products, Orbis dashboards and self-service tools, and other reporting solutions. ​Thought LeadershipProactively expands the domain by identifying and defining metrics to suit the business future state​Continuously lead the evaluation of existing tools and processes to propose solutions to improve or simplify outcomes​Processes a holistic understanding of the business including where their domain sits in the wider business context and providing recommendations which align to wider strategic objectives​Relationship  Management / Team Membership​Partners effectively with CW's and/or FTE to ensure high-work quality and output. ​​Acts as a subject matter expert resource for the team and lower level analysts for applying leading techniques, best practices, interpreting data, understanding implications for business function strategy, tactics and ongoing operations​Exemplifies Equinix values in all aspects of their work, including engagement with their peers, line managers, leadership and wider Strategy & Insights team and Equinix Data community​QualificationsMinimum 3 years of experience in managing workstreams for a team​Minimum 5 years of work experience as a business reporting analyst​Bachelor's degree in Mathematics, Economics, Computer Science, Information Management or Statistics – or equivalent​Project Management experience​Strong experience in using BI/reporting Tools and Excel to do advance data analysis​3+ years of experience of working with internal clients and external suppliers, and working in partnership to shape the business problems requiring analytics and insight Strong analytic skills: able to clearly link financial results to operational performance drivers, generate alternatives and drive positive change​Hypothesis driven, problem-solving skills; capable of quickly identifying business levers to investigate​Fundamental operational control mindset, proactive in understanding the data and be able to deliver true insights behind the movement and correlation of data sets​Strong data and reporting skills – Data model design, reporting/dashboard design specification, data quality controls, business data cataloging​Excellent written and verbal communication skills: including active listening and ability to synthesize large amounts of inputs quickly, clear and concise, verbal and written communications, and ability to flex style to different audience e.g., level, region or style, comfortable translating data to a less technical audience