Summary Posted: Jan 29, 2024 Weekly Hours: 35 Role Number: 200529400 Imagine what you could do here. At Apple, creative ideas have a way of becoming wonderful products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
Apple’s software platforms provide seamless experiences across all Apple devices, empower people, and celebrate artists with breakthrough services including Apple Music, Apple TV, the App Store, Apple Books and Podcasts - known collectively as Apple Media Products or AMP.
We have an exciting opportunity for a Manager with excellent communication, collaboration, and technical skills to lead a team of Platform Publishers who oversee daily and weekly tasks to publish content across our media storefronts globally, and shaping innovative workflows and tools for Editorial teams at scale.
In this role you will lead a team of AMP Platform Publishers delivering content and campaigns across all International markets. The role is based in London, with remit across EMEA, Latin America, Canada, India and APAC regions. Key Qualifications Key Qualifications Experienced in leading, supporting, and empowering an International team, ensuring they remain aligned to wider organisational and business goals. Skilled at developing and exercising multi-functional communication and influence across business partners at all levels, both in-market and globally. Experience with web-based Content Management Systems, including familiarity with tracking asset and copy IDs, managing platform page structure, and bug or enhancement ticketing systems. Communicates clearly, concisely and in a timely manner across multiple audiences and partners, including direct reports and colleagues who are remote. Comfortable delivering against tight and sometimes shifting deadlines and juggling multiple priorities at once. Familiarity working with technical and engineering teams, with the ability to translate complex technical concepts into simple terms with multiple audiences. A strong desire to learn and help shape new tools and processes with an ability to think strategically and tactically. A deep passion for technology, digital-media content, and the customer experience. Fluency in English, other languages beneficial. Description Description Platform Publishers sit at the heart of our AMP services, working with multiple teams to bring editorial featuring to life across our platforms and to safeguard the integrity and customer experience within the Apple Services ecosystem.
The Platform Publishing team tracks, manages, and deploys featured content across all Apple Media products and storefronts across multiple platforms (iOS, MacOS, AppleTV, and 3rd Party services). The team works closely with Editorial, Design, Localisation and Production teams to organise & facilitate programming, support QA and publish digital content for daily featuring and major campaigns.
Your role as Manager requires you to support the team in the execution of their daily and weekly tasks and identify ongoing opportunities to drive efficiency and scale through the Publishing team, through the various tools and processes they use.
That means working closely with business partners to understand their priorities in local markets and for the International regions at large to help develop and execute plans for delivery, against the backdrop of changing tools to help drive business growth.
You’ll collaborate with a wide range of worldwide teams to ensure local initiatives are communicated and delivered in accordance with business goals. Similarly, you will engage with these partners to develop local roll-out plans for global initiatives.
The scope and processes for Platform Publishing will continue to evolve in line with ongoing tools development, you will work with relevant teams to provide and prioritise use-cases the and testing of new features that will eventually fold into the Publishing team.
You will oversee Publishing work to ensure that tasks are completed to deadline and projects adhere to the highest standard. At times you may lead projects or tasks directly, but with a core focus on supporting your team and managing to business priorities. You will identify areas for improved efficiencies and process solutions with business partners, build and maintain documentation and reporting on key data points relating to capacity, resourcing, and delivered projects.
You will anticipate and adjust the scope of Publishers’ work, refine team goals and performance metrics over time as business goals grow and evolve. You will make data-driven recommendations for process and scope evolution, and engage leadership to drive change.
You will drive a strong, open, positive and supportive team culture and establish solid relationships with business partners built on trust, collaboration, and aligning objectives.
The position may require occasional evening and weekend work in coordination with partners across multiple time zones. Education & Experience Education & Experience Candidates from all education backgrounds who meet the key qualifications are encouraged to apply. There is no degree requirement. Additional Requirements Additional Requirements
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