Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Who we are: Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com. Your Product Design Internship at Genesys: As a Product Design Intern at Genesys, you’ll incorporate user-centered design principles to produce high-quality designs and prototypes that inspire, engage, and excite our users. You’ll collaborate with fellow designers, evolving our design language while delivering innovative, best-of-class digital products by creating conceptual sketches, wireframes, user requirements, conceptual models, personas, and flow charts among others. Above all else, the User Experience team focuses on our users. We are passionate about meeting the needs of our users and positively impacting their day-to-day roles. We gather insights in customer usage, behaviors, and emotions in order to inspire and inform our design process. We strive to embody the voice of our users around the office and in our work. In this role, you’ll join a diverse team of design professionals while collaborating with other teams across the company to deliver our next generation digital products. What you will do: Create digital assets that effectively communicate product function and intent, user interaction, and screen hierarchy. Produce user requirements specifications, conceptual models, personas, storyboards/scenarios, flow charts, conceptual sketches, wireframes, IAs, design prototypes, and visual design artifacts. Participate in product and feature ideation and conceptual development for web and mobile solutions, also taking into account responsive design considerations. Participate in cross-functional teams that include: creative leads; designers; project managers; product managers; software developers; and QA Keep up with evolving design trends, technologies and best practices. What we look for in you: Working towards any of the following: HCI, Interaction Design, Industrial Design, Visual Design, and/or related fields. Knowledge of interaction design processes and methodologies, particularly as applied to desktop & mobile products. Enjoying working in an innovative environment, taking ownership for your work with an aptitude for team collaboration and open communication. A desire for continual learning and personal development. Have an online portfolio showing a mix of UX/UI design experience. Proficient design software such as Figma, Adobe XD or Sketch. Figma is our current tool of choice. If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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